Resepsionis

Ulasan untuk Tavistock Hotel

3 out of 5
Tavistock Hotel
48-55 Tavistock Square, London, England

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 403 dari 1158 ulasan" "
Penilaian 8 - Bagus. 420 dari 1158 ulasan" "
Penilaian 6 - Cukup Baik. 195 dari 1158 ulasan" "
Penilaian 4 - Buruk. 83 dari 1158 ulasan" "
Penilaian 2 - Sangat Buruk. 57 dari 1158 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Christine

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Property close to transit options however it was near a club so very noisy at night. The room was clean just outdated and didn't have items like a safe. The linens and towels were very rough. Service was good
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Vicki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient hotel, rooms with a park view too. Easy parking, which has ev charging points in too which was a bonus. The reception , bar and dining areas were beautiful and the room was clean and well kept. Just a little basic. Really good quality hotel for the money.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 1 Mei 2024
Dear Vicki,Thank you for your positive review! We're delighted you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon!Warm regards,Tavistock Hotel

10/10 Sangat Bagus

Mandy

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, friendly helpful staff. Good price. Nice clean rooms. Lovely foyer when arriving. Would recommend and would stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kennedy pada tanggal 29 Apr 2024
Thank you for your lovely feedback. We're thrilled you appreciated our convenient location, helpful staff, and reasonable prices. It's wonderful to hear you found our rooms clean and enjoyed our welcoming foyer. Your recommendation means a lot to us, and we'd be delighted to welcome you back whenever you're in the area. Warm regards,

10/10 Sangat Bagus

Mary Jane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
An easy walk from the Russell St. tube and close to Euston. Very quiet. My room could use a refresh, but it wouldn’t stop me from staying here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kennedy pada tanggal 29 Apr 2024
Thank you for your feedback, Mary Jane. We're delighted you found our location convenient and enjoyed the tranquility. We appreciate your suggestion regarding the room refresh and will certainly look into it. We're glad it didn't deter you from considering us for future stays. We aim to ensure every guest has a comfortable experience and hope to welcome you back soon. Kind regards.

10/10 Sangat Bagus

Tauhera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan April 2024
Tanggapan dari Kennedy pada tanggal 29 Apr 2024
Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future. Warm regards

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accommodating, and a very convenient location for those who are running the London Marathon.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 26 Apr 2024
Dear BruceThank you for taking the time to leave us a review! We're glad to hear that you found our hotel accommodating and convenient for the London Marathon. We look forward to welcoming you back again in the future.Warm regards,Yon AddisNight Manager

10/10 Sangat Bagus

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
VERy comfortable stay with most helpful and charming staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 26 Apr 2024
Dear Martin,We greatly appreciate your review! It's wonderful to hear that you had a very comfortable stay with us and found our staff helpful and charming. Your kind words will surely motivate our team to maintain the high level of service you experienced. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yon AddisNight Manager

8/10 Bagus

Zoltan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Some rooms have unmovable shower heads which could be changed to moveable ones.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 25 Apr 2024
Dear Zoltan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall.We appreciate your suggestion regarding the shower heads in some of our rooms. We understand the importance of having adjustable shower heads for our guests' comfort and convenience. Rest assured, we will take your feedback into consideration for future improvements.We hope to welcome you back to Tavistock Hotel in the near future and provide you with an even more comfortable stay.Warm regards,Yon AddisNight Manager

2/10 Sangat Buruk

Guadalupe

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No hicieron la limpieza de la habitacion y el unico dia que la hicieron, no barrieron, no cambiaron toallas, ni se llevaron los trastes sucios. Por otro lado en su pagina argumentan que saben hablar todos los idiomas y no hay nadie que sepa español. Una perso a de la recepcion super grosera y racista
Menginap 5 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 25 Apr 2024
Dear Guadalupe,We sincerely apologize for the inconvenience you experienced during your stay and appreciate you taking the time to share your concerns with us.It's disheartening to hear that your room was not properly cleaned throughout your stay. This does not meet our service standards, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement, and we have taken steps to address this issue with our housekeeping team to ensure the appropriate measures are taken in the future.Regarding your comment about language, we sincerely apologize for any inconvenience you experienced. We strive to provide multilingual service to meet the needs of all our guests, and I regret that you did not encounter any staff members who speak Spanish during your stay. We will work to improve the availability of staff who can communicate in different languages to ensure a more satisfactory experience for all our guests.We appreciate your feedback as it helps us improve our services and ensure that every guest has a positive experience at Tavistock Hotel. We hope to have the opportunity to welcome you back in the future and demonstrate our true hospitality.Best regards,Yon AddisNight Manager

10/10 Sangat Bagus

Charles

Menginap 6 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 25 Apr 2024
Dear Charles,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exceptional stay at Tavistock Hotel.Your positive feedback means the world to us, and we're delighted to have met your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and we're glad to hear that we succeeded with your stay.We look forward to welcoming you back to Tavistock Hotel in the future for another fantastic stay!Warm regards,Yon Addis

8/10 Bagus

Noah, Jackson

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent value for an excellent location.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Viktoriia pada tanggal 17 Apr 2024
Dear Noah,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

8/10 Bagus

Sylvia

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is great. The service is very nice.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Viktoriia pada tanggal 17 Apr 2024
Dear,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby. Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 Sangat Bagus

Koichi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテル前が公園で、バスの便が良く、大英博物館にも歩いて行けた。ユーロスターへもバス一本で7分。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 17 Apr 2024
Dear Koichi,Thank you for taking the time to share your feedback with us. We are delighted to learn that your recent stay at Tavistock Hotel was nothing short of excellent, earning a perfect 5/5 rating. Ensuring our guests experience the highest level of comfort and satisfaction is our utmost priority, and it is gratifying to know that we have met your expectations.Your positive remarks serve as a testament to the dedication of our team members who strive to deliver exceptional service consistently. We sincerely appreciate your kind words and the opportunity to have contributed to your enjoyable experience.Should you have any further feedback or requests for your future visits, please do not hesitate to reach out to us. We eagerly anticipate the opportunity to welcome you back to Tavistock Hotel and exceed your expectations once again.Warm regards,Yon AddisNight Manager

10/10 Sangat Bagus

Jill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was very well, location is amazing for the price.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nesh pada tanggal 12 Apr 2024
Dear Jill, Thank you very much for your comments and score, I'm glad to see you enjoyed your stay with us. All our team takes a great pride in providing great experience for all our guests and I thank you on their behalf. We look forward to welcoming you back to our hotel very soon. Kind regards, Nesh, Night Manager

8/10 Bagus

Ingo

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nesh pada tanggal 12 Apr 2024
Dear Ingo, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Night Manager

10/10 Sangat Bagus

JESSICA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yon pada tanggal 9 Apr 2024
Dear Jessica,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a perfect 5/5 stay at Tavistock Hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards,Yon AddisTavistock Hotel

6/10 Cukup Baik

AKIKO

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
静かで立地は最高でした。地下鉄駅3駅利用でき、大英博物館まで歩けて、バスも乗りやすかったです。ホテルがたくさんあり夜も賑やかで、ミュージカル鑑賞後の22時くらいになっても怖いと感じませんでした。 朝食も種類が豊富で毎日同じメニューが気にならないくらいでした。 ただ部屋が…古いのと冷蔵庫がないのが不便でした。 電子レンジを使わせてくれないか、と頼んだら即座に明白な拒否、仕方ないのかもしれませんが… 帰りの便が夕方だったので、チェックイン後のスーツケース預かりを快く受けてくれたのはよかったです。
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Viktoriia pada tanggal 30 Mar 2024
Dear Akiko,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We do provide a refrigerator for the medicine. Unfortunately, we do not have a microwave because of the food contamination.Thank you for your understanding. We look forward to welcoming you back to our hotel in the near future. Kind regards,

8/10 Bagus

Loredana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and very good value for the money considering it is London. We had the family room which was big although it had a weird layout. There is a lot of variety for breakfast. We highly recommend this hotel.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Yon pada tanggal 27 Mar 2024
Dear Loredana,Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay at Tavistock Hotel. We hope to have the pleasure of welcoming you back soon.Best regards,Yon AddisNight Manager

8/10 Bagus

Christine Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Nesh pada tanggal 26 Mar 2024
Dear Christine Elizabeth, Thank you for your score, I'm happy to see you enjoyed your stay with us. Looking forward to welcome you back to our hotel very soon. Kind regardsNesh, Night Manager

8/10 Bagus

Carlos

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nesh pada tanggal 15 Apr 2024
Dear Carlos, Thank you for your score, I'm happy to see you enjoyed your stay with us. We hope to welcome you back t our hotel very soon. Kind regardsNesh, Night Manager

10/10 Sangat Bagus

Connie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly happy to help and nothing was too much trouble. Looking forward to staying again soon.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kennedy pada tanggal 14 Mar 2024
Thank you for your kind words, Connie! We're thrilled to hear that you had a wonderful experience with our friendly and helpful staff. It's always our pleasure to assist you, and we're delighted that you're looking forward to staying with us again soon. We can't wait to welcome you back for another fantastic stay! If there's anything special you'd like for your next visit, please don't hesitate to let us know. Kind regards, Kennedy

10/10 Sangat Bagus

Roberta

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a very pleasant stay.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nesh pada tanggal 13 Mar 2024
Dear Roberts, Thank you very much for your comments and score. I'm delighted to see that you enjoyed your stay with us. All our team work very hard to make every stay in Tavistock Hotel as pleasant as possible and well appreciate your feedback. Looking forward to welcome you back to our hotel very soon, Kind regardsNesh, Night Manager

8/10 Bagus

Anthony, Coventry

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Property is in a prime location, but it would have been nice to have been warned about the roadworks outside and that the work started very early. Also, the loud ring on the lift call button is particular disturbing in the middle of the night - this should be fixed as a matter of priority.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yon pada tanggal 11 Mar 2024
Dear Anthony,Thank you for taking the time to share your feedback with us. Your insights are invaluable as we strive to provide the best possible experience for our guests. We sincerely apologise for any inconvenience caused by the roadworks outside. We understand how disruptive this can be, and we will make every effort to provide advance notice to our guests in similar situations moving forward.Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to learn and improve. We hope to have the pleasure of welcoming you back for a much-improved experience in the future.Warm regards,Yon AddisNight Manager

6/10 Cukup Baik

Ronald

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Viktoriia pada tanggal 31 Mar 2024
Dear Ronald,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.Thank you for rating us 3/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 Sangat Bagus

Manpreet

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Great staff
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Yon pada tanggal 10 Mar 2024
Dear Manpreet,Great to hear that you had amazing stay! We're thrilled that you enjoyed your time with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind regards,Yon AddisTavistock Hotel

8/10 Bagus

MUCHA

Bepergian bersama keluarga dan anak
とても便利な場所です。 朝食も美味しかったです。 シャワーの水圧は良くないです。
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Yon pada tanggal 10 Mar 2024
Dear Mucha,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient and enjoyed our delicious breakfast offerings. Your satisfaction is our priority, and we apologize for any inconvenience you experienced with the water pressure in the shower. We will certainly address this issue to ensure that all our guests have a comfortable and enjoyable stay. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Yon AddisNight Manager

10/10 Sangat Bagus

Dr Jeanna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I received a complementary upgrade, so thank you to the hotel. Excellent breakfast, very professional staff, ideal location and very well facilitated and very clean. Highly recommend
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nesh pada tanggal 3 Mar 2024
Dear Dr Jeanna, Thank you very much for your comments and score. I'm happy to see you enjoyed your stay with us. Our team is working very hard to make each and every stay in our hotel memorable and they will be pleased to hear your kind words. We hope to have an opportunity to welcome you back to our hotel very soon again, Kind regardsNesh, Night Manager

6/10 Cukup Baik

Kübra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Die Lage der Unterkunft ist sehr zentral, man hat gute Anbindungen an die öffentlichen Verkehrsmittel. Die Zimmer und das Bett sind sehr klein aber ziemlich sauber. Schlimmer ist jedoch, die Raumtemparatur. Wir waren im Februar dort und die Zimmer war wie eine Sauna, der kleine Ventilator hat kaum geholfen. Allein aus dem Grund werden wir dieses Hotel nicht erneut besuchen.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Kennedy pada tanggal 27 Feb 2024
Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns zu hören, dass Sie unsere zentrale Lage und die Anbindung an die öffentlichen Verkehrsmittel als praktisch empfunden haben. Wir entschuldigen uns jedoch für etwaige Unannehmlichkeiten, die während Ihres Aufenthalts durch die Zimmergröße und -temperatur verursacht wurden. Ihr Feedback zur Raumtemperatur und Belüftung ist von unschätzbarem Wert und wir werden uns auf jeden Fall mit diesem Thema befassen, um unseren Gästen in Zukunft ein angenehmeres Erlebnis zu bieten. Wir schätzen Ihre Schirmherrschaft sehr und würden uns über die Gelegenheit zur Wiedergutmachung freuen. Bitte wenden Sie sich bei der Planung Ihres nächsten Besuchs direkt an uns. Wir werden unser Möglichstes tun, um Sie in einem passenderen Zimmer unterzubringen. Ihre Zufriedenheit liegt uns am Herzen und wir hoffen, Sie unter verbesserten Umständen wieder bei uns begrüßen zu dürfen. Kind regardsThank you for sharing your experience with us. We're pleased to hear that you found our central location and access to public transport convenient. However, we apologise for any discomfort caused by the room size and temperature during your stay. Your feedback regarding the room temperature and ventilation is invaluable, and we'll certainly address this matter to ensure a more comfortable experience for our guests in the future. We truly value your patronage and would love the opportunity to make amends. Please consider reaching out to us directly when planning your next visit, and we'll do our utmost to accommodate you in a more suitable room. Your satisfaction is our priority, and we hope to have the chance to welcome you back under improved circumstances. Kind regards.

8/10 Bagus

Vladimir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great place to stay in London. It's best feature - staff and great service. Location is good too. Traveling on the budget-highly recommend.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Nesh pada tanggal 26 Feb 2024
Dear Vladimir, Thank you very much for your score and comments - I am very happy to see you enjoyed your stay with us and the whole team appreciates you compliments. We all work very hard to make each and every stay at Tavistock Hotel memorable and we look forward to welcome you back to our hotel very soon., Kind regards, Nesh, Night Manager

10/10 Sangat Bagus

John, Miami Beach

Disukai: Kebersihan, staf & layanan
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Nesh pada tanggal 24 Feb 2024
Dear John, Thank you for your score. I'm happy to see your stay with us was enjoyable. Looking forward to welcome you back to our hotel soon, Kind regardsNesh, Night Manager

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For a smaller hotel, I found Tavistock lovely. The staff were very professional and friendly. To grab a quick "Bap" and coffee in the bar in the morning was perfect and affordable. My room was super quiet, far away from elevators. I would highly recommend, as it is also within walking of everything in London!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari PM pada tanggal 23 Feb 2024
Dear Babara,Many thanks for taking the time to leave your feedback about your recent stay with us.I will pass on your kind words to my colleagues.We hope to be welcoming you back soon.Kind Regards,PedroAssistant Front Office Manager

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really liked my stay at the Tavistock. Nothing super fancy but clean and warm, the beds were good, even though I had a twin room I had plenty of space, and it was super quiet. Just a 20 minute walk to the Thames and lots of great food options.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari PM pada tanggal 23 Feb 2024
Dear Barbara,Many thanks for taking the time to leave your feedback about your recent stay with us.We are very delighted to hear that you enjoyed you stay.We do hope to be welcoming you back soon.Kind Regards,Pedro Assistant Front Office Manager

8/10 Bagus

Onishi

Traveler bisnis
one of the best location hotel in London for tourists.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Yon pada tanggal 21 Feb 2024
Dear Onishi,Thank you very much for your glowing review! We're delighted to hear that you found Tavistock Hotel to be one of the best locations in London for tourists. Providing an exceptional experience for our guests is always our top priority, and we're thrilled that we could meet your expectations.We truly appreciate your kind words and your recognition of our efforts. It was a pleasure having you stay with us, and we hope to have the opportunity to welcome you back to Tavistock Hotel in the near future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Tavistock Hotel. We look forward to seeing you again soon!Warm regards,Yon AddisNight Manager

8/10 Bagus

Debbie

Bepergian bersama teman
Basic room, needed updating. Not enough power sockets, especially around the bed. Comfy bed. Room door needed fixing. Tiny bathroom but all clean and usable. Excellent breakfast with lots of choice. Left luggage all day following checkout, really good service. Staff were friendly and helpful but had thick foreign accents which we struggled to understand at times.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tavi pada tanggal 15 Feb 2024
Dear Debbie,Thank you for sharing your recent experience at Tavistock Hotel with us. We appreciate your detailed feedback as it helps us identify areas for improvement.We apologize for any inconvenience caused by the condition of your room. Ensuring our accommodations meet the expectations of our guests is a top priority, and we will take your comments into consideration as we work on updating our rooms and addressing issues such as power sockets and room doors.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Reception TeamTavistock Hotel

8/10 Bagus

Megan Leigh

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We appreciated the staff being very hospitable. Only thing to note is how thin the walls are. We could hear our neighbors come and go. Our room was also unfortunately right next to the bowling alley. Thankfully people didn’t play so late into the night. Overall, had a good experience.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Tavi pada tanggal 15 Feb 2024
Dear Megan,Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the hospitality of our staff during your stay at Tavistock Hotel.We sincerely apologize for any inconvenience caused by the thin walls and proximity to the bowling alley. Your comfort is of utmost importance to us, and we regret any disturbance this may have caused during your stay.Please rest assured that we will take your comments into consideration as we continuously strive to improve the overall experience for our guests.We are pleased to know that despite these challenges, you still had a good experience overall. Should your travels bring you back to the area, we would be honored to welcome you again and ensure a more comfortable stay.Thank you once again for your valuable feedback.Warm regards,Reception Team

8/10 Bagus

Wolfgang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sehr nettes Hotel mit gutem Service!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 10 Feb 2024
Dear Wolfgang, Thank you for your score, I’m happy to see that your stay with us was enjoyable. We are here to make every guest's stay as pleasant as possible and our team will be happy to hear how much is their hard work appreciated. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

10/10 Sangat Bagus

Veronique Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hôtel agréable proche des endroits incontournables
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Nesh pada tanggal 10 Feb 2024
Dear Veronique Michele, Thank you for your comments and score, I’m happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente atención y ubicación ☺️
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Tavistock pada tanggal 8 Feb 2024
Dear Mario, Thank you very much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed the excellent service and prime location at Tavistock Hotel.At Tavistock Hotel, we are dedicated to providing our guests with an exceptional experience in every aspect of their stay, from service to the comfort and convenience of our location. It is truly gratifying to know that we met your expectations in these regards.We look forward to welcoming you back in the future and providing you with another unforgettable stay. Please do not hesitate to reach out if you need any further assistance for your next visit.Thank you once again for choosing Tavistock Hotel as your accommodation destination!Warm regards,Yon AddisTavistock Hotel

6/10 Cukup Baik

Anne

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I had to change hotels after the first night because it was so noisy. I was awakened at 5 am by the man talking in the next room. It was so loud, it sounded like he was in my room. To the hotel’s credit, they offered to have me switch rooms, but I didn’t want to take the chance. I wanted to get on with enjoying my trip.
Tanggapan dari Tavistock pada tanggal 8 Feb 2024
Dear Anne,Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your stay. It is disheartening to learn that your rest was disrupted by noise from neighbouring guests.Please be assured that we take your comments seriously and will address this matter with our team to ensure that appropriate measures are taken to prevent such occurrences in the future.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Thank you once again for bringing this matter to our attention.Kind regards,Yon AddisNight Manager

8/10 Bagus

Anlun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 3 Feb 2024
Dear Anlun,Thank you very much for your score, I'm glad to see you enjoyed your stay with us. Looking forward to welcome you again to our hotel very soon, Kind regardsNesh, Night Manager

10/10 Sangat Bagus

Ryan

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 31 Jan 2024
Dear Ryan, Thank you very much for your score, I'm happy to see you enjoyed your stay with us. We hope to welcome you back to our hotel again soon. Kind regardsNesh, Night Manager

6/10 Cukup Baik

Rachel

Bepergian bersama keluarga
Disukai: Kebersihan
Our room is very hot and need to open the window even in January. Room is okay but have not fridge or safety box.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 31 Jan 2024
Dear Rachel, Thank you for your comments and score. We do not advertise as having fridges and safety boxes in rooms, however, we provide use of the reception safe for all our guests and mini fridges can be provided on request. Thank you for taking time to leave your feedback and we hope to welcome you back to our hotel very soon. Kind regards, Nesh, Night Manager

10/10 Sangat Bagus

FENG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice service, safe and clean.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 25 Jan 2024
Dear Feng, Tank you for your score, I'm happy to see you have enjoyed your stay with us. Looking forward to welcome you back to our hotel soon, Kind regardsNesh, Night Manager

10/10 Sangat Bagus

Aditya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 24 Jan 2024
Dear Aditya, Thank you for your score, I'm happy to see you enjoyed your stay wit us. We look forward to welcome you back to our hotel soon. Kind regardsNesh, Night Manager

4/10 Buruk

Keigo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
乗り換えの拠点として1日利用しました。その点では大きな駅から近距離にあるためによかったです。 ただ、水回りの清潔さがやや足りず、ホテルに清潔さを求める場合は少し気になってしまうかもしれません。
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nesh pada tanggal 23 Jan 2024
Dear Keigo,Thank you for your score and your comments, which we passed on to the relevant department so that any issues you have raised can be taken care of. We hope to be able to welcome you back to our hotel very soon, Kind regardsNesh, Night Manager

8/10 Bagus

Paola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel que je recommande et où je n’hésiterais pas à revenir ! Emplacement idéal, proche des transports mais possibilité de faire aussi à pieds. Chambre spacieuse et propre. Attention elles sont mal insonorisées mais le quartier est calme. Personnels agréables et serviables ! Service bagageries pour les valises lorsqu’on a les vols après le check out.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tavistock Hotel pada tanggal 22 Jan 2024
Dear Paola,Thank you for your score and comments on your stay with us at Tavistock Hotel for your stay in London.I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time on your next trip in London.Kind regards,Bogdan

6/10 Cukup Baik

Ajay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tavistock Hotel pada tanggal 22 Jan 2024
Dear Ajay,Thank you so much for the score and on your recent stay at the Tavistock Hotel for your trip in London.I do hope we have the opportunity to welcome you back soon for a far better stay.Yours sincerely,Bogdan

10/10 Sangat Bagus

David

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tavistock Hotel pada tanggal 23 Jan 2024
Dear Mr. David,Thank you for your score and comments on your stay with us at Tavistock Hotel. I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time on your next visit in London.Kind regards,Bogdan

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another lovely stay
Another lovely stay. Staff was great. When we had loud neighbors they immediately moved us to another room. That was much appreciated.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Tavistock Hotel pada tanggal 22 Jan 2024
Dear Karen,Thank you for your score and comments on your stay with us.I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time on your next trip in London.Kind regards,Bogdan

8/10 Bagus

Sunwoo

Tidak Disukai: Kondisi & fasilitas properti
오랜된 아주 오랜된 호텔입니다. 방에 들어서면 오래된 카펫에서 올라오는 먼지냄새에 한동안 적응해야해요. 욕실은 간신히 샤워부스만 리뉴얼되어있지만 유리칸막이가 너무 없어요.키가 작은 제가 샤워를 해도 물이 욕실바닥으로 그냥 다 흘러요.침대의 침구류는 깨끗합니다.하지만 싱글침대가 너무작아요.자다가 돌아눕는건 상상도 못할사이즈입니다.유럽애들은 커녕 체구가 좀 큰 동양남자들도 자다가 떨어지는거 가능할 사이즈입니다. 신기하게 조식은 정성가득 만족스러웠습니다. 킹스크로스까지 걸어서 15분, 유스턴 역은 10분. 살짝 런던도심 외곽이라 위치가 그렇게 좋진않아요.가격적으론 매력있습니다.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tavistock Hotel pada tanggal 22 Jan 2024
Dear Sunwoo,Thank you so much for the score and comments on your recent stay at the Tavistock Hotel for your journey in London.Our beds are the UK standard sizeI do hope we have the opportunity to welcome you back soon for a far better stay on your next trip in London.Yours sincerely,Bogdan