Lower East Side hotel guide. Highgate Independent hotel in Lower East Side, New York

"The room was clean and the staff were friendly. However, the mattress quality was very poor and caused back pain. The room also felt lacking in basic amenities—there was no complimentary water or convenient items provided. It would be helpful if the hotel could at least provide bottled water or a microwave, so guests can access hot water during the night if needed."

"Room doesn’t get below 70 degrees which makes it really hard to sleep at night. There is no gym, not really any amenities except free breakfast which is mediocre. Room wasn’t very clean. Found a contact lens on the bathroom floor. Def don’t recommend this place. Very mid."

"The rooms are clean and the staff are friendly and helpful. The bars and restaurant are great options when you don’t want to leave the hotel in a rainy day or you just want a day of not wondering far. The bartender at Bind 45 is exceptionally good and makes me feel welcome. I will definitely be staying at Hotel Edison again."

"Avoid at all cost! What a terrible experience! The rooms looked dingy and it smelled like mold, we were moved to another floor when I brought up the smell of mold. Notice the mold on the ceiling. Paper thing walls, the noise was so loud, the drilling sounded like it was right under my bed, you'll hear everything. There was a fight between a couple right in the middle of the night, right across our room and the police had to come. The beds were used up and uncomfortable. The shower nob was broken. We didn't have water for a day. Worse hotel I stayed in NYC and I stayed in many of them."

"Easy checkin, kind staff "

"Clean, friendly, great location, sorry I didn’t try the bar. Next time I hope."

"The Internet was slow! As a matter of fact, we couldn’t even watch TV because it kept going out. Don’t even bother somebody else."

"Ideal! Location- amenities - staff- the perfect place to stay!"

"Excellent location if your itinerary includes Broadway shows. Within a block of of Times Square. Room much bigger than thought. We couldn’t have asked for a better experience."