Cari Vila di Lubbock

"We have stayed at the Overton several times over the years, and our previous experiences have always gone smoothly. Unfortunately, this stay was extremely disappointing and did not reflect the level of service we have come to expect from this hotel. I was in town for my graduation, which made the experience even more frustrating. When we arrived, our room was still not ready 40 minutes after the scheduled check-in time. Because I had somewhere I needed to be, I was forced to start getting ready...

"Staff so helpful especially when you’re just tired and need to park and get to your room! They’re 5-star kindness makes our experience so worth it and breakfast 10 /10 clean room air condition all 10/10 we choose express because it’s affordable and we stay because they have 5-star customer care"

"I love this hotel because of the cleanliness and the breakfast. The mattress was great too! The staff was friendly, kind, and helpful. I had stayed at this hotel before and enjoyed it so much, I decided to stay two extra nights! I did discover that my key did not work the first night. It turns out that if your phone is next to the key, it will deactivate your key. Keep your hotel key separate from your phone. When I returned from an evening out, I always went to the front desk to activate it. My...

"The floors in the elevator were severely cracked and broken."