"Hotel staff was very efficient and friendly, The room was great as well! The breakfast was probably one of the best I have ever had at a hotel in South East Asia. There are shops and eateries nearby and a nice shopping mall just about 5 minutes walk."
"Amenities were great. Good range in breakfast offering. Well located. Excellent customer service both during check-in and in the bistro. Nadia was a standout, others worth a mention from her team are Arya, Rozi and Faisal."
"Wonderful reception from the staff from door to counter to fnb 👍 Hospitality shown by offering guests the free outdoor Saturday bbq dinner++. Breakfast was simply delicious 😋 Special shoutout to Nathania who accommodated our requests ever so professionally with a great warm smile."
"Decent stay at four points batam, close enough to nagoya mall, habour bay and grand batam mall. Nice security and staff. Breakfast nothing to shout about, but nearby market could be a deal breaker."
"The breakfast is great.lots of varieties n friendly staff. The room is spacious n very clean. Room service is good n fast. Hotel location is good n going to nearby shopping malls n eatery places are so easy.Will definitely recommend to friends n will come back."
"I am a non-smoker and had booked a non-smoking room. Upon checked in, I was allocated with a smoking room. The room is filled with cigarette smell. Called the front desk to change but was mentioned full. Then"