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Four Points by Sheraton Batam

4.0 star property
A peaceful retreat in the heart of the city where travelers can enjoy garden relaxation, rejuvenating massages, and international dining

Choose dates to view prices

Four Points by Sheraton Batam offers modern comfort amidst tropical surroundings. Relax in the garden or book a massage at this hotel near Nagoya Hill Mall. Enjoy international cuisine at the on-site restaurant, Evolution, and stay connected with free WiFi throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.030.000
Rp1.246.300 total
includes taxes & fees
1 Jun - 2 Jun
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About this property

Four Points by Sheraton Batam

  • Upscale hotel near Batam Centre Ferry Terminal
  • Take advantage of a terrace, a shopping centre on-site and a garden at Four Points by Sheraton Batam. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a lift and concierge services
    • A 24-hour front desk, a banquet hall and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 211 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 49-inch LED TVs with premium channels
    • Recycling, fridges and coffee/tea makers

Similar properties

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  • Pool
  • Spa
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  • Parking included
9.0 out of 10, Wonderful, 47 reviews
The price is Rp1.275.000
Rp1.542.750 total
includes taxes & fees
4 Jun - 5 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 484000 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 163350 for adults and from IDR 81675 for children
  • Rollaway bed fee: IDR 484000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 55110, 8120211011363

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Four Points by Sheraton Batam?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on 1 Jun 2026 start from Rp1.030.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Checkout is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mile (2 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal and Grand Batam Mall. BCS Mall is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 97 out of 159 reviews
Rating 8 - Good. 45 out of 159 reviews
Rating 6 - Okay. 4 out of 159 reviews
Rating 4 - Poor. 6 out of 159 reviews
Rating 2 - Terrible. 7 out of 159 reviews

Reviews

Verified

8/10 Good

Haw Ju Eric

Liked: Cleanliness, staff & service, amenities
Good location. Good breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.good service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jeshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A oasis

Friendly staff. Very nice and clean. Good food.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Batam

Great staff, good location, clean and nice room and good food. Best choice in Batam
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

shane

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

muji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great BF menu and nice equiped hotel room

near to ferry terminal , short driving distance to other location to grand mall bcs mall
Stayed 1 night in Dec 2023
Verified

8/10 Good

Huixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice and polite
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like Fourpoints Batam very much.

I stayed Fourpoints Batam many times and always condition is very good. All the staffs reception, restaurant, concierge are very kind, friendly and full hospitality. I enjoyed Halloween BBQ last night. I like this hotel very much.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super comfortable bed and friendly staff. Awesome internet connection. Seamless !
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is excellent
Stayed 1 night in Oct 2023
Verified

8/10 Good

Yung Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Staff are very helpful.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Stayed 2 nights in Feb 2024