Cari Kabin di Luzerner Alps

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Clean rooms with very comfortable beds. The showers were very nice. Air conditioning was very nice, especially with a heat wave. The breakfast was delicious with a lot of options."

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"Good"

"Great location along the water walk. We really enjoyed our stay here and the cafe they have on property. Staff was helpful with local recommendations. Great spot for a quick trip to check out the city"

"Very nice place"

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"Simple and central in old town"

"We enjoyed our stay very much! The place is very clean and tidy. The Neighborhood is very quiet and beautiful. It’s 2 minutes walk to the Cogwheel station. The living room has partial lake view. "

"Clean room"

"Its my 3rd time stay at Ibis Luzern. And always happy to come back this hotel. The location only 5 minutes using a bus from central luzern station (walking around 15 minutes). The room is good and the price so reasonable. They provide a microwave, hot water (coffee and tea) in lobby area. They give a Luzern pass too, so you can enjoy around luzern with free pass. "

"Personalloses Hotel mit tollem Restaurant (gehört nicht zum Hotel). Sauber, ruhig und tolles Preis-/Leistungsverhältnis."