"The room was very clean. The staff was extremely helpful. My first morning I asked for directions to the nearest subway. I was given excellent directions. The day I was leaving, I left my bags with the Bellman and he was polite and made me feel comfortable leaving them with him. I ate breakfast each AM. It was a MADHOUSE of people and kids. It was a little overwhelming. The room, was SMALL. I mean tiny. For the price I would have liked a bigger room, but they do list the sq. footage in the description, so it was my bad for not realizing it was going to be a SMALL room. It is in a fantastic location, so the SMALL room wasn't my main focus."