Hotel dekat Mal HEP Five

"Amazing location with excellent room and amenities."

"I ended up being sick the moment I check-in, but the room was amazing, and the staff was very sweet, I appreciated the amenties, and the laundry room was a major plus for me, I wish I got to do more in osaka but the cold there kept me hitting me hard."

"Overall excellent"

"Almost like a ryokan. You will be walking on tatami mats throughout the hotel from check in to the room. The public onsen was clean and very relaxing. Breakfast buffet had many options, including tempura and chiraishi bowls. Staff were very welcoming and accommodating for English speakers. Would stay this chain when I revisit Japan in future"

"A masterclass in World Class hospitality. Lia at check in was welcoming and made an impact after traveling all day. Akiko & Yu at Kura provided by far our best dining experince in Japan. Finally, Nanako, made our stay very special by taking something personal we shared as the reason of our trip and acknolegding it in our room for turn down. It's always the little things and she nailed it."

"Wonderful staff, especially Kaita. The riverfront room was terrific- modern, funky design, spacious and extremely clean. Complimentary coffee and pastries in the morning were a nice touch. The hotel is closing for renovations from 2026, and opening again in 2029"

"Doesn’t have any direct access to the train station or underground mall. BUT the neighborhood was super good, a lot of restaurants alley nearby. They don’t have swimming pool but they have hot stones sauna and onsen instead! Preferably the later for me. "

"Great hotel to stay - everything was perfect."

"Everything about this hotel is good —> location, cleanliness, friendliness of staff"

"Very helpful staff,excellent location,nice breakfast "

"체크인친절에금사"

"The hotel location was perfect and in a stunning complex. The rooms were comfortable, stylish. The hotel was right above the train station, a food court, and some shopping areas. Overall, I would return to this property for future Osaka trips. "

"Spacious and well maintained."

"the room is a bit small, free spa roof top access, felt very clean there"