Search Hotels Near Mall at Greece Ridge, Rochester

"Great stay"

"This hotel was horrible. The toilet did not work when we got there. No one came to clean the room. Chairs in the room was broken. This is supposed to be a non smoking hotel yet the floor I was on seem that every room was smoking weed. The front desk was supposed to bring us fresh towels and never showed up. Just a really bad stay for us."

"Toilet handle broken, found multiple copper wires stick in carpet and furniture of room. "

"Breakfast was great! Parking was safe! "

"Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. "

"Wonderful will be back "

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"Good hotel, clean, spacious rooms, convenient located. Breakfast was a bit basic but fine. Would definitely stay again."

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."