"The hotel staff were very friendly and helpful, the meals we had were lovely.
It was busy on the Saturday evening and just one bar man on meant he was rushing between the bar and restaurant, he could have done with extra staff to help him.
The toilet was difficult to flush and the extractor fan didn't work.
We still enjoyed our stay."
"We have visited York on numerous occasions over the years and this is by far the best hotel we have stayed in. The central location meant that it was only a short walk to the main attractions.
The staff were helpful and courteous with check in and out being swift and easy.
The choice and quality of food at breakfast was excellent.
The rooms were modern, fresh and clean with all the amenities you would expect.
The bathroom was light and airy with a powerful shower which was easy to use.
All in all, I highly recommend this hotel ."
"We had dinner and breakfast both very good. Staff were very helpful and the lobby is amazing. Only drawback the rooms are a little tired but would definitely go back"
"Everything was fine. The location was very good for accessing the visitor areas of the city.
The staff was professional although not overly friendly. The buffet was nice. "