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Ulasan untuk Arum Barut Collection - Ultra All Inclusive

5 out of 5
Arum Barut Collection - Ultra All Inclusive
Kumkoy Yolu PK 78, Manavgat, Antalya

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 44 dari 69 ulasan" "
Penilaian 8 - Bagus. 17 dari 69 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 69 ulasan" "
Penilaian 4 - Buruk. 2 dari 69 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 69 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

francesca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My daughter and I stayed here from 23/3 to 30/3 in a beautiful Seaview room. I can't give enough praise to the all of the Staff who made our holiday a brilliant experience. The front of house staff were so helpful and went out of their way to book taxis and suggest nice places to visit. The restaurant staff worked incredibly hard and the variety of food every day was spectacular. Cellists and violinists played guests into the restaurant and the Waiting Staff were super efficient. Our room was spotless and remained so throughout our stay. We can recommend the treatments at the Hotel Spa. The Staff there were welcoming and made us feel welcome and relaxed. The Hamam experience was fantastic. We loved the range of languages spoken by the hotel staff and also the kindness from local people that we spoke to. We had never been to Turkey before but this experience is definitely one that we would love to repeat.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Serdar Özkaya pada tanggal 24 Apr 2024
Dear Francesca,Thank you very much for your outstanding review. We are very happy to read you have had a great holiday at Arum Barut Collection Hotel.As Arum Barut Collection we always want to offer the best service and the quality for our guests. We aim for the highest possible satisfaction of our all guests. We look forward to welcoming you in our House on your next Holiday.Best regards,Serdar ÖZKAYAGeneral Manager

10/10 Sangat Bagus

Fabian

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wir waren total begeistert, besonders aufmerksam war Mehmet aus dem Restaurant der uns alle wünsche von den Augen abgelesen hat. Wir kommen nächstes Jahr auf jeden Fall wieder.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Serdar Özkaya pada tanggal 16 Apr 2024
Dear Fabian,we appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcoming you soon in our House.Best regards,Serdar ÖZKAYAGeneral Manager

8/10 Bagus

Ta-Wing

Bepergian bersama keluarga
Went from this hotel to titanic Mardan palace and the step up is big.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Serdar Özkaya pada tanggal 15 Apr 2024
Dear Ta Wing,Thank you for your review. We look forward to welcoming you once again to create a better holiday experience. Best regards,

10/10 Sangat Bagus

Melanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really couldn't fault our stay at Arum Barut Collection. Beautiful, spotlessly clean hotel. Amazing buffet, such a wide selection of beautifully cooked food. Nice wine, lovely bar overlooking the beach which was perfect for a pre dinner glass or two watching the sun set. All of the staff were super friendly and accommodating. The barman in the lounge bar had an amazing memory for our preferred post dinner tipple. In terms of entertainment, our room was close to the pool bar so we often listened to the live music from our balcony. I can't comment on the entertainment elsewhere. We were travelling just with our youngest 16yr old son. He made full use of the gym. Also recommend a visit to the hotel clothes shop where the lovely shop owner will show you a range of top brand t shirts etc at competitive prices. Outside the hotel, we walked into Side daily along the sunny prom which was bursting with bright flowers and interesting planting. It was maybe a 40 minute brisk walk but busses run from outside the hotel if you don't want to walk or you can call a taxi. Lots to see in Side. The ampitheatre is a must as is the museum. Will certainly return. I miss that buffet so much!!
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Emre Erdem pada tanggal 10 Nov 2023
Dear Guest,Thank you very much for your review. We are very happy to read that you have found our House beautiful, spotlessly clean hotel with amazing buffet.We invite you in 2024 to watch once again the sun set in our House.Best regards,Serdar ÖZKAYAGeneral Manager

10/10 Sangat Bagus

Julia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel
Lovely hotel, perfekt service, nice food. Very friendly and helpful staff, especially Lejla. I was upgraded to a lagrer room with the sea view which was clean and comfortable. Highly recomended
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Emre ERDEM pada tanggal 23 Okt 2023
Dear Julia,Thank you very much for your great review. Wee are happy to read you have a perfect holiday in our House. We look forward to welcome you once again in our House as soon as possible.Best regards,

10/10 Sangat Bagus

Urs

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Emre Erdem pada tanggal 6 Okt 2023
Dear Guest,We appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcome you soon in our House.Best regards,Serdar ÖZKAYAGeneral Manager

10/10 Sangat Bagus

Dora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Emre Erdem pada tanggal 11 Sep 2023
Dear Dora,We appreciate your support and high rating for our House.We never give up to work hard and improve our services for our valued guests like you.We look forward to welcome you soon in our House.Best regards,

8/10 Bagus

Abdullah

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Emre Erdem pada tanggal 22 Mei 2023
Merhaba Abdullah Bey, Değerlendirmeniz için teşekkür ederiz. Side bölgesinde yapacağınız bir sonraki tatilinizde tekrar buluşmak dileğiyle,Saygılarımızla,

8/10 Bagus

Mustafa Ufuk

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023
Tanggapan dari Emre Erdem pada tanggal 3 Mei 2023
Merhaba Ufuk Bey,Değerlendirmeniz için teşekkür eder, bir sonraki tatilinizde tekrar buluşmayı dileriz.Saygılarımızla,

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Emre Erdem pada tanggal 30 Apr 2023
Dear Ms. Sarah, Thank you for your review.Wish to welcome you soon againBest regards,

10/10 Sangat Bagus

Jörg

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
alles wahr sehr gut
Menginap 7 malam pada bulan September 2022
Tanggapan dari Serdar ÖZKAYA pada tanggal 17 Okt 2022
Sehr geehrter Herr Jörg,wir bedanken uns bei Ihnen, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten.Das gesamte Team hofft auf ein erneutes Wiedersehen.Mit freundlichen GrüssenSerdar ÖZKAYAGeneral Manager

10/10 Sangat Bagus

Alexey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet and peaceful. Even though there were some challenges in check-in, The stuff went above and beyond to help and find a solution.
Menginap 5 malam pada bulan September 2022
Tanggapan dari Emre Erdem pada tanggal 13 Sep 2022
Dear Alexey,Thank you very much for being our Guest. It was a great pleasure reading you all thoroughly enjoyed out to staying at Arum Barut Collection.As Arum Barut Collection we want the best service and the quality for our guests. We aim for the highest possible satisfaction of our all guests. We look forward to welcome you on your next vacation in Side region. Best regards,Serdar ÖZKAYAGeneral Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Disappointment
The staff was informal, the brands of the drinks were modest. The sea was all covered with large rocks. Also, there was a water sports company just next to private beach. The jet boats cause large waves which makes the swimming experience unbearable. To sum up, last year we had a wonderful vacation in another Barut hotel. However this one was a total disappointment.
Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari Emre Erdem pada tanggal 15 Agu 2022
It had been shared with the agencies we work with that there were rocks in the sea. It is stated on the hotel's website that it is rocky in the sea. The rocks are visible on the hotel website's pictures. Water sports are external suppliers. We could have asked the water sports to drive the water machine away from hotel line. If you had contacted the managers of the hotel for your other complaints, they could have helped you correctly to make your stay more comfortable. In addition, all the services offered in the hotel to guests to be consumed in the hotel. The Arum team

10/10 Sangat Bagus

Abdallah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are amazing. They go out of their way to ensure guests’ satisfaction. Food is very good. Overall very pleasant stay.
Menginap 6 malam pada bulan Agustus 2022
Tanggapan dari Emre Erdem pada tanggal 12 Agu 2022
Dear Mr. Abdallah, Thank you for your great review , it is very sincere and thoughtful of you , we are glad you enjoyed your holiday Wish you all the best, Best regards, Serdar OZKAYA General Manager

10/10 Sangat Bagus

Timo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Palvelun taso noussut viimekäynnistä huomattavasti. Upea henkilökunta joka otti asiakkaan tarpeet huomioon.
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Serdar ÖZKAYA pada tanggal 6 Jul 2022
Dear Timo, Thank you very much for choosing Arum Barut Collection. It was a great pleasure reading you had an excellent services you received from Arum Barut Collection Team. As Arum Barut Collection we want the best service and the quality for our guests. We goal for the highest possible satisfaction of our all guests. We look forward to welcome you on your next vacation in Side region. Serdar ÖZKAYA General Manager

4/10 Buruk

Sami

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Not so good!
Our stay was average. Our expectation was high considering this is a 5* resort but there were some obvious issues in the hotel. Ill list both good and bad points. Good 1) Main restaurant had alot of variety of food 2) The grass, flowers and plants were nicely landscaped and maintained well. 3) The chinese restaurant was reeally good. The food was fresh and service was top notch. 4) The room/villa was big enough. 5) For kids, they provide milk, good stroller, high chair as and when required. Bad 1) Biggest disappointment was they stop heating the pool in May and expect the weatger to heat up (trying to save costs). We had not so hot days (max temp 24 with low 17) so the pool went really cold. Therefore, we cant really use the pool. They also for some bizaare reason close the indoor pool (only allowed for aquabike). It wasnt heated either so we were shivering. This might be hotel policy but this is a 5* hotel where we spend huge amount of money and expect that the main purpose of our trip is taken care of. Hugely disappointing. Ofcourse you cant use the slide because you will have to deal with cold water. 2) Wifi signal wasnt consistent. 3) In the main restaurant, 90% of the plates had rotten egg smell. They dont properly clean their plates . 4) Burger Inn restaurant was aweful with buns which were breaking up and patty that felt like McDonald's. 5) Bonsai restaurant had salty food Passterrrie had old not fresh pastry. 6) Some of the staff didnt know how to speak Englis
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari Serdar ÖZKAYA pada tanggal 13 Jun 2022
Dear Mr. Sami, Thank you for taking the time to review Arum Barut Collection. Although I am thrilled to hear that you enjoyed hotel room, Hotel garden and restaurants, I am so sorry to hear we fell short in some areas. Your criticism has been shared to related department managers. We never give up to work hard and improve our services to offer you much better services for your next holidays in our House. Best regards,

10/10 Sangat Bagus

Ziv

Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Serdar ÖZKAYA pada tanggal 15 Mei 2022
Dear Guest, Thank you very much to chose Arum Barut Collection for your stay in Side. It was great pleasure for us to welcome you in our House. Best regards,

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan April 2022
Tanggapan dari Serdar ÖZKAYA pada tanggal 2 Mei 2022
Dear Robert, I appreciate your high rating our hotel and for supporting to our services. We are definitely looking forward to create the another excellent experience for you on your next visit. Best regards, Serdar ÖZKAYA General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan November 2021
Tanggapan dari Emre ERDEM pada tanggal 14 Nov 2021
Dear Valued Guest, We appreciate you for your high rating about our hotel. It is great pleasure to know you had great services from Arum Barut Collection team. We won't give up to work hard and improve our services to be your unchanging accommodation address in Side. Arum Barut Collection team is looking forward to welcome you once again in the near future. Best regards,

6/10 Cukup Baik

Peter

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bra, men saknar det lilla extra.
Det största problemet är att alla röker över allt...på frukosten, i barerna och på restaurangerna. Ska du sedan ha solstolar på deras fantastiska brygga....får du gå upp klockan 05.00 och boka stol, det kan jag leva med...men att sedan de som bokat INTE utnyttjar sin solstol under hela dagen utan kanske en timme mellan 16.00.17.00 då blir det ett stort problem. När man sedan påtalat detta för Guest Relation sticker de bara huvudet i sanden och låsas inte om problemet. Vi hade ett Deluxrum som var MYCKET bra i standard och storlek, men saknar öl och vin glas, finns inga glas över huvud taget. Maten på buffen och i restaurangerna är OK...men saknar all typ av kryddor, väldigt smaklös.
Menginap 8 malam pada bulan September 2021
Tanggapan dari Emre ERDEM pada tanggal 29 Sep 2021
Dear Mr. Peter, Thank you for being our guest and taking the time to comment about your stay. We regret we fell short in some areas. Your criticism has been shared to responsible supervisor accordingly. Arum Barut Collection team is looking forward to create the lovely experience for you in the future. Best regards,

2/10 Sangat Buruk

Cebrail

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel vide personnel inexpérimenté plage pierre et horrible alors que 3 hôtel plus loin de magnifiques plages sont disponible.
Menginap 6 malam pada bulan September 2021
Tanggapan dari Emre ERDEM pada tanggal 7 Okt 2021
Sn. Cebrail Bey, Side bölgesinde gerçekleştirdiğiniz tatil deneyimi için bizi seçmenizden mutluluk duyuyoruz. Yapmış olduğunuz yoruma cevabımızı şu şekilde özetleyerek, saygılarımızı sunarız. Otelde bulunduğunuz süre zarfında size en iyi hizmeti sunmak ve sizin için kusursuz bir tatil hatırası bırakmak için öncelikle sizi tanımaya çalıştık. İlk olarak siz otele gelmeden 1 gün önce bize göndermiş olduğunuz son kat oda isteğinizi, ön hazırlığımızı yaparak giriş gününe çok kısa bir süre olmasına rağmen yerine getirdik. Sizi tanımaya yönelik girişimlerimiz, sizin otele girişiniz itibariyle 3 farklı resepsiyonist arkadaşımız tarafından devam etmiştir. Otelimize giriş gününüzde resepsiyonda çalışan arkadaşlarımız, uzun bir süre zamanlarını seve seve size ve eşinize ayırarak rezervasyonunuz olan standart kara tarafı oda tipi yerine almış olduğunuz oda tipinden çok daha yüksek kategoride olan ve daha pahalı olan 3 farklı oda tipini göstererek ( ilk gösterilen oda istediğiniz gibi son kat ) sizin memnuniyetinizi sağlamaya çalışmışlardır. Buna rağmen C/in değerlendirmesinde bizi olumsuz yönde yorumlamıştınız. Yorumunuza istinaden sizinle iletişime geçerek, yorumunuzu değerlendirmek, yapabileceğimiz daha iyi bir hizmeti uygulamak adına sizinle görüşmek için size yapmış olduğunuz yorum sayfası üzerinden davet gönderildi ama davetimize geri dönüş sağlamadınız. Sonrasında Guest Relation Müdürü ve Ön Büro Müdürü beraber sizin için A-la carte rezervasyonunu gerçekleştirirken konuyu açarak tatilinizin nasıl gittiğini öğrenmek adına sizinle iletişime girdiler ve her şeyin çok güzel olduğunu ve her şeyden memnun olduğunuzu bize kendiniz bildirttiniz. 2 gün sonrasında ise erken çıkış yaparak otelden ayrıldınız ve otelden erken ayrılma sebebinizi denizdeki kayalıklar olarak bize bildirdiniz. Denizdeki kayalıkların varlığı tüm tanıtım kanallarında açık bir şekilde belirtilmektedir. Otelimizde iskelemizde mevcuttur ve kayalıklara takılmak istemeyen misafirler iskelemizi kullanmaktadır.

8/10 Bagus

Mustafa Onur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Emre ERDEM pada tanggal 18 Sep 2021
Değerli Misafirimiz Sayın Mustafa Onur, Değerlendirmeniz için teşekkür ederiz. En kısa zamanda sizleri tekrardan evimizde ağırlamaktan mutluluk duyar, saygılarımızı sunarız.

10/10 Sangat Bagus

LAETITIA

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bien
Très joli resort à taille humaine. Bien intégré dans un parc, plusieurs petits batiments de seulement quelques étages. Mention spéciale au bar déco de la plage, charmant et cosy ! Nous avons été surclassés à notre arrivée, le top en famille ! Merci pour cette attention ! Nourriture variée et fraiche, également des alcools de marque ! Dommage les softs " à la pompe" et non en bouteille mais jus d'orange frais le matin ! Programme d'animation sympa ( parcours gonflable aquatique très drôle en famille) et sans obligation ! Bref une semaine à la hauteur de nos attentes pour cette découverte de la chaine Barut.
Menginap 7 malam pada bulan Juli 2021
Tanggapan dari Emre Erdem pada tanggal 18 Sep 2021
We appreciate very much for staying with us at Arum Barut Collection Hotel and for sharing your positive feedback. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Arum Barut Collection in the future. Once again thank you so much for taking your time to share your comments and we look forward to meeting you once again in the near future. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 14 malam pada bulan Juli 2021
Tanggapan dari Emre Erdem pada tanggal 18 Sep 2021
Thank you very much for your review. We look forward to welcome you in the near future. Best regards,

10/10 Sangat Bagus

Ahmet taner

Menginap 2 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, excellent service.
Menginap 6 malam pada bulan April 2021
Tanggapan dari arumgr pada tanggal 11 Mei 2021
Dear guest, we thank you for your time to evaluate us, and we wish to welcome you back to our hotel as soon as possible. Please keep safety

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel I’ve stayed at
The best hotel I’ve ever stayed at in my life !!!!! Absolutely incredible
Menginap 1 malam pada bulan April 2021
Tanggapan dari arumgr pada tanggal 11 Mei 2021
Dear Michelle, thank you for your visit and wonderful comment. We wish to welcome you back on your next holiday. Please keep safety.

8/10 Bagus

Joanna, UK

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly, particularly Olga and the other aqua bike and aqua aerobics lady. The restaurant staff and GRM were great too. The big issue I had was lack of COVID protocol. Tables were not cleaned between guests, table clothes not removed and replaced for new guests, no hand sanitiser on entering the restaurant from the poolside (there was sanitiser when entering from the lobby). Guests were not told to wear masks in the restaurant when selecting from the buffet, although the buffet was served to us by the staff, which in these times was definitely preferred. The sunbeds were never sanitised or wiped. I think more could have been done to meet a better COVID standard, that said I am home got and well. These are challenging times for a large resort. I still enjoyed my holiday.
Menginap 12 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Svetlana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отпуск в новых условиях
Отдых понравился Качественный отель, вежливый и предупредительный персонал, чисто (очень хорошо подготовились к новым реалиям -везде установлены санитайзеры, все дезинфицируют и моют тщательно), отель загружен на 50%, поэтому с лежаками проблем нет, еда качественная и вкусная Отель отличный! Вернёмся )
Menginap 7 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 7 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Property very good value for what you pay. If you have had the privilege to stay at the Jumeriah group of hotels or the One & Only in Dubai then I would say the Barum Hotels are more of a good 4 star than a 5 star, just missing the the attention to detail of a true 5 star. Saying that would I stay again?, Yes purely because of the value for money that you get.
Menginap 7 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Á la carte -ravintoloiden taso ei ollut kovin korkea. Sen sijaan buffet-ravintola oli hyvä. Altaiden vesi oli melko viileätä. All inclusive oli kattava. Asiakasta kohdeltiin vieraanvaraisesti.
Menginap 5 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Anlage war sehr sauber! Das Essen war hervorragend!
Menginap 10 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Essen war sehr gut. Zimmer sauber und gut eingerichtet. Am Pool oft lärmig. Erwachsenenteil wäre wünschenswert, dies steht zwar auf dem Prospekt der aufgelegt war, ist aber nicht real oder wird nicht eingehalten.
Menginap 7 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellant service received by waiting staff & bar staff, reception & guest relations very helpful, good variety & standard of food in all restaurants as was quality & choice of drinks. Entertainment, first class professional acts both for evening show & live music. Felt the entertainment team were a bit of a let down & not up to the standard of the other Barut hotels, with the exception of the childrens entertainment team.
Menginap 14 malam pada bulan September 2019

8/10 Bagus

Heike, Berlin

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unsere Unterkunft war toll , leider hat man uns die erste Nacht in ein Doppelzimmer gesteckt , nicht witzig ! Am folgenden Tag , mittags sind wir unsere Suite mit Meerblick gezogen . Nicht ganz preiswert aber wirklich toll .
Menginap 7 malam pada bulan September 2019

10/10 Sangat Bagus

Maksim, Хабаровск

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Barut, is paradise!)
Этот отель достался нам случайно! Изначально бронировали и ехали в Санрайз. Но там для нас не хватило мест (отель был переполнен), хотя бронировали и оплачивали за 4 месяца! Кароче, отель Санрайз Сиде - полный трэш!!!((( не советую всем!!! Огромный и бестолковый((( В итоге, благодаря специалистам Hotels (огромный респект!), нам предоставили отель Arum Barut Collection! И тут мы попали из ада в рай! По полной прохватили концепцию ultra AI ))) Barut - сеть турецких отелей (всего их 12), премиум класса! Обслуживание, еда, напитки, номера - суппер, суппер, суппер, суппер! (набрал +8 кг) Всем рекомендую!) Персонал начинает облизывать, начиная от шлагбаума, заканчивая дверью в номер))))) Из минусов - пляж не айс!( дно не подготовлено (камни) и вода от песка мутноватая((
Menginap 10 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Eine wunderschöne Anlage, sehr höfliches Personal, gutes Essen und eine super Wellness Bereich zum entspannen. Da wird sehr viel wert darauf gelegt das die Geste glücklich und zufrieden sind. Man fühlt sich rundherum wohl. Jede Zeit wider 😊
Menginap 7 malam pada bulan Agustus 2019

6/10 Cukup Baik

Annette, Nordrhein Westfalen

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Wir sind normalerweise Stammgaeste in das Barut Acantus & Cennet Collection, dieses Hotel verdient unsere bescheidene Meinung Collection gar nicht, Jakobs Pulverkaffee im Restaurant und neben Frischer O-Saft, Automaten mit Wasser und Konzentrat als Saft das geht gar nicht!!! Essen ist auch nicht auf das Acantus Niveau eher alles Standart, Patisserie ist der Kracher fast leere Vitrinen und nur 1 kleine Jura Kaffeemachine, der Kaffee smeckt dort auch nicht. Aperol Spritz nicht da nur Import, dieses Hotel sollte direkt den Titel Collection abgenommen werden weil das Management soll sich mal das Barut Acantus anschauen das Hotel verdient der Name Collection, wir werden dieses Hotel leider nie mehr besuchen!!
Menginap 2 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Mei 2019

8/10 Bagus

Kulsum

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Emre - good front office manager
Initially we had some hiccups on arrival. Emre the front office manager went out of his way to help to create a positive change and experience for which we appreciated. The hotel is part of the barut chain of which we are very familiar. The concept was the same and the staff here very friendly and very helpful. Customer service was excellent and we appreciate the kindness and hospitality, especially from Emre. Sea view room was excellent. Well appointed. Resort smaller than other Baruts we have been to but staff quality was excellent.
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super hotel dat voor iedereen wat te bieden heeft. Diversiteit van eten en drank.
Menginap 4 malam pada bulan Februari 2019

10/10 Sangat Bagus

Imran

Weather was amazing the food was lovevely a good variety of dishes on offer but they do with serving some hot food after midnight instead of cold food as there Sistor hotel hameers do offer the option of hot food after midnight but overall it was a goo relaxing holiday
Menginap 7 malam pada bulan November 2018
Tanggapan dari FRONT OFFICE pada tanggal 8 Des 2018
Dear Imran, Thank you for taking the time to share your recent experience at Barut Arum. We are definitely looking forward to create the another great experience for you in the near future..

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bei meinem Urlaub im Mai hätte ich alles mit hervorragend bewertet.
Menginap 7 malam pada bulan Oktober 2018
Tanggapan dari Front Office pada tanggal 10 Des 2018
Sehr geehrter Gast, es freut uns sehr zu lesen, dass Sie unsere Leistungen als Hervorragend bezeichnet haben.

10/10 Sangat Bagus

Thomas, Augsburg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Einfach perfekt, Super Urlaub, immer wieder gerne!
Menginap 12 malam pada bulan Oktober 2018
Tanggapan dari Front Office pada tanggal 10 Des 2018
Sehr geehrter Thomas, Wir würden uns auch sehr freuen, Sie wieder in unserem Haus begrüssen zu dürfen.

10/10 Sangat Bagus

Zak, london

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel the food is amazing!
Great hotel and experience staying at the hotel with two children perfect all round hotel for the family. Can’t knock it at all..5 out of 5.
Menginap 7 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 8 malam pada bulan Juni 2018

8/10 Bagus

Britta , Lübeck

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Sehr nettes Personal. Sehr viele Stammgäste.
Wir waren zum 2 Mal dort, es hat uns wieder sehr gut gefallen. Hatten dieses Mal ein Penthouse, war sehr gut. Essen immer sehr gute Auswahl und sehr geschmackvoll.
Menginap 7 malam pada bulan April 2018
Tanggapan dari Bayram SENGÜL pada tanggal 30 Mei 2018
Sehr geehrte Frau Schirrmacher, Vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt in unserem Haus genossen haben.. Wir hoffen Sie bald wieder begrüssen und bedienen zu dürfen.

10/10 Sangat Bagus

Olcay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2018