"The staff was very friendly and accommodating. Jack helped us get our bags and e-bikes to our room. They also offered on site locked storage for our bikes. We had quick access to elevator and out to street with bikes. Our room was very comfortable, spacious, with a large bathroom with separate large shower and jetted tub. We enjoyed sitting in the balcony and people watch as well as watching all the boats and scenery. Located in the middle of the main strip made it easy to walk everywhere. We enjoyed a free music in the park series that runs from July-Sept. We took a nice bike ride across Golden Gate and into the batteries, Crissy Field, and the Presidio. We had a relaxing and very enjoyable time. The room was stocked with complimentary items, coffee, tea, water, plenty of linens, safe, hair dryer, and iron. They do have an on site spa, but have to schedule appointments online and the rates are rather steep especially for not being staffed."