Hotel dekat MassMutual Center

"The rooms were quiet (not including outside noise of the city), Beds were comfortable and clean. Hotel staff were pleasant and helpful. The hotel met our needs for a long weekend stay."

"Parking was very convenient but the parking garage was quite dirty."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped."

"All staff were extremely friendly. The hotel was very clean, and our rooms were too. We had a great weekend stay here for Ironman 70.3 Western Mass."

"The front desk staff were amazing on arrival"

"The staff were awful the check people were so very rude. They made me cry. I was so upset it affected my weekend."

"Property under construction. Only there one night. Not much to say"

"Room needs better cleaning"

"I appreciate the friendly professional staff, especially Michael at the front. The room was very clean and modern. I had a comfortable stay and would return."

"Nice clean helpful and a friendly staff"

"Clean, well-maintained hotel with a helpful and friendly staff. Good spot to stay if you're a parent with a kid in one of the nearby colleges."

"clean room and friendly staff"

"Really friendly and helpful staff. Some of the visitors were a little sketchy. Not sure if this was a coincidence. Room was clean but showed its age. Good stay overall"

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"Staff was very helpful and the room was very clean. However, somehow the toilet seat was either not fitted correctly or it just was a bad fit - terrible experience"

"The breakfast was disgusting! We’ve stayed at numerous Homewood Suites and this by far was the worst breakfast"

"Good stay for the value"

"My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone....