Verified
10/10 Excellent
Marie
7 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Marie
Stayed 2 nights in Dec 2024
Aparthotel
Hotel Collins
4.0 star property
Choose dates to view prices
Photo gallery for Hotel Collins
Hotel Collins sits in Melbourne's heart, offering travelers a practical urban sanctuary. Guests stay connected with in-room WiFi while taking advantage of convenient laundry facilities and luggage storage. The helpful staff and elevator access make exploring the city effortless.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Kitchen
- Free Wi-Fi
- Air-conditioning
- Laundry room
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About this property
Hotel Collins
- Upscale aparthotel near Regent Theatre
- Located close to Melbourne Town Hall and Bourke Street Mall, Hotel Collins provides laundry facilities and a restaurant. Stay connected with free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Smoke-free property, luggage storage and a lift
- A front desk safe and laundry services
- Guest reviews give top marks for the overall value, helpful staff and location
- Room features
- All 55 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and separate dining areas. Guest reviews highly rate the cleanliness rooms at the property.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- Wardrobes/cupboards, separate sitting areas and separate dining areas
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20.00
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 8:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day.
Cots (infant beds) are available for AUD 20 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: AUD 17 per night (492 ft away)
- Late check-out fee: AUD 20.00 (subject to availability)
- Crib (infant bed) fee: AUD 20 per night
- Rollaway bed fee: AUD 45.0 per day
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for incidentals upon arrival, to be released within 3-5 business days.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Hotel Collins pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Collins?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Hotel Collins?
Checkout is at 10 AM. Late checkout is available for AUD 20.00 (subject to availability).
Where is Hotel Collins located?
Located in Melbourne Central Business District, this aparthotel is steps away from Regent Theatre and Melbourne Town Hall. Bourke Street Mall and Melbourne Central are also within 10 minutes. Parliament Station is 10 minutes by foot and Melbourne Central Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.4
Location
8.6
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 422 out of 1000 reviews
10 - Excellent
422
Rating 8 - Good. 388 out of 1000 reviews
8 - Good
388
Rating 6 - Okay. 117 out of 1000 reviews
6 - Okay
117
Rating 4 - Poor. 53 out of 1000 reviews
4 - Poor
53
Rating 2 - Terrible. 20 out of 1000 reviews
2 - Terrible
20
Reviews
Verified
8/10 Good
Troy
22 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Troy
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Kylie
25 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
Clean cheap stay, perfect for our needs
Kylie
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Sarah
7 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love our stays here. Exceptional service every time and perfect location.
Sarah
Stayed 1 night in Nov 2024
Verified
8/10 Good
Dylan
7 Dec 2024
Liked: Cleanliness, communication
Reasonably priced... good location and accommodating staff :)
Dylan
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Al
28 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Great value, location.
Al
Stayed 1 night in Oct 2023
Verified
10/10 Excellent
David
17 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for such a great location
David
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Bianca
11 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff, would stay here again
Bianca
Stayed 1 night in Feb 2024
Verified
8/10 Good
Michelle
28 May 2024
Liked: Cleanliness
Great location, a basic and clean set up for a quick overnight stay.
Michelle
Stayed 1 night in May 2024
Verified
10/10 Excellent
Beck
16 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Extremely helpful staff and extremely comfy beds.
Beck
Stayed 1 night in Oct 2024
Verified
8/10 Good
Jo
23 Jul 2024
Liked: Cleanliness, communication
Great location.
Jo
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Pamela
27 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location to city attractions and night spots
Pamela
Stayed 1 night in Apr 2024
Verified
8/10 Good
Morag
26 Dec 2024
Liked: Amenities, communication
Great Location
Morag
Stayed 8 nights in Dec 2024
Verified
8/10 Good
Julie
13 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
A lovely quiet and secure place to stay. A great area!
Julie
Stayed 1 night in Oct 2024
Verified
8/10 Good
Fran
6 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location,
Fran
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Norman
1 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Friendly staff bright clean rooms with everything you need
Norman
Stayed 1 night in Oct 2024
Verified
8/10 Good
Verified traveller
27 Jan 2025
Liked: Cleanliness, room comfort, communication
good hotel
good room
good service
good location
good kitchen
good accommodation cost
Verified traveller
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Cymantha
1 Jan 2024
Liked: Cleanliness, room comfort, communication
Absolutely amazing location
Apartment was clean and large
Lovely stay
Bed was so comfortable
Cymantha
Stayed 1 night in Dec 2023
Verified
8/10 Good
Elizabeth
30 Oct 2023
Great location!
Elizabeth
Stayed 1 night in Oct 2023
Verified
8/10 Good
Michelle
12 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
I always enjoy this hotel as it is small, comfortable & right in amongst everything you want access to when you are in the city.
Michelle
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Cristian
5 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, always ready to assist. Highly recommended place to stay
Cristian
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Louise
11 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great spot! We will stay there again!
Louise
Stayed 3 nights in Feb 2024
Verified
10/10 Excellent
Rory
26 Feb 2025
Liked: Cleanliness, room comfort, communication
Really good option in central Melbourne
Great price, perfect location for a solo stay. Would definitely recommend.
Rory
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
JANE
1 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, quiet and very clean
JANE
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Stephen
7 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean rooms
Stephen
Stayed 1 night in Feb 2024