In the heart of Melbourne's Southbank, Quest Southbank offers a warm welcome with an airport shuttle, free grocery shopping service and on-site restaurant. Stay active at the gym or unwind in the sauna. With free WiFi, helpful staff and concierge services have left a lasting impression on previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Kitchen
Washing machine
Dryer
Free Wi-Fi
Restaurant
Air-conditioning
The current price is Rp1.936.349
Rp1.936.349
Rp2.129.984 total
includes taxes & fees
31 May - 1 Jun
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Located in Southbank, a neighbourhood in Melbourne, Quest Southbank is in the entertainment district and near a metro station. National Gallery of Victoria is a cultural highlight and some of the area's popular attractions include Melbourne Arts Centre and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Visit our Melbourne travel guide
Located close to Melbourne Skydeck and National Gallery of Victoria, Quest Southbank provides an airport shuttle, a free food/drink shopping service and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant, Saporito Cafe Bar & Grill, offers breakfast, brunch, lunch, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
Limo/town car service, cooked-to-order breakfast (surcharge) and self-parking (surcharge)
Express check-out, local meal delivery service and tour/ticket information
Bike parking, a front desk safe and a computer station
Guest reviews say great things about the helpful staff and location
Room features
All 96 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
Highchairs and baby baths
Recycling and LED light bulbs
Separate baths/showers, free toiletries and hairdryers
Wardrobes/cupboards, separate dining areas and kitchens
Secured, uncovered parking on site (AUD 35 per night)
Limited on-site self parking
Family friendly
Baby bath
Children stay free (see details)
Highchair
Restaurants on site
Saporito Cafe Bar & Grill
Kitchen
Blender
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Rice cooker
Toaster
Water dispenser
Dining
Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
A coffee shop/cafe
A restaurant
Dining table
Limited room service
Snack bar/deli
Bedrooms
Alarm clock
Bedsheets provided
Rollaway/extra bed: AUD 50 per day
Bathroom
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
55-inch LED TV
Laundry
Laundry detergent
Laundry facilities
Laundry service
Washer/dryer
Work spaces
24-hour business centre
Computer station
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Free grocery shopping service
Free local calls
Iron/ironing board
Local maps
Luggage storage
Meal delivery service
Phone
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In an entertainment district
In the city centre
Near a health/beauty spa
Near a metro station
Near a train station
Near an outlet shopping centre
Things to do
Bicycle parking
Bicycle storage
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
1 building
22 floors
96 units
At least 80% lighting from LEDs
Bicycle parking
Bicycle storage
Comprehensive recycling policy
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organised tours and activities
Soundproofing
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 10.0 per day
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults and AUD 27 to 27 for children
Airport shuttle fee: AUD 115 per vehicle (maximum occupancy 4)
Uncovered self-parking fee: AUD 35 per night (in/out privileges)
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 50 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 50.0 per day
High chair fee: AUD 10 per night
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Quest Southbank pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Southbank?
As of 16 May 2026, prices found for a 1-night stay for 2 adults at Quest Southbank on 31 May 2026 start from Rp1.936.349, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest Southbank?
Self-parking is available for AUD 35 per night.
What time is check-in at Quest Southbank?
Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).
What time is check-out at Quest Southbank?
Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).
Does Quest Southbank provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of AUD 115 per vehicle applies.
Where is Quest Southbank located?
Located in Southbank, this aparthotel is within a 5-minute walk of Southgate and Melbourne Arts Centre. Melbourne Skydeck and National Gallery of Victoria are also within 10 minutes. Melbourne Central Station is 22 minutes by foot and Flagstaff Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quest Southbank Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 561 out of 1081 reviews
10 - Excellent
561
Rating 8 - Good. 402 out of 1081 reviews
8 - Good
402
Rating 6 - Okay. 84 out of 1081 reviews
6 - Okay
84
Rating 4 - Poor. 21 out of 1081 reviews
4 - Poor
21
Rating 2 - Terrible. 13 out of 1081 reviews
2 - Terrible
13
Reviews
Verified
6/10 Okay
Rana
6 Apr 2026
Liked: Check-in, communication
The rooms were fine for a short stay. The space was large.
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.
Stacey
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Kevin
22 Sept 2025
Liked: Cleanliness, room comfort, communication
Great place to stay near Southbank
It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.
Kevin
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Richard
19 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and great staff
Richard
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Robyn
28 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I was super impressed with the friendly and welcoming staff
Robyn
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Narelle
21 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful accommodation in a great location. Would stay again.
Narelle
Stayed 1 night in Oct 2023
Verified
10/10 Excellent
Mark
21 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean, neat and convenient and local accommodation. Staff very helpful.
Mark
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Adam
2 May 2025
Liked: Cleanliness, room comfort, communication
Nice apartments in a great location. Friendly & helpful staff.
Adam
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Colleen
1 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and great accomodation. Friendly and helpful staff.
Colleen
Stayed 1 night in Feb 2025
Verified
8/10 Good
Kalavani
3 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.
Kalavani
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Arun
8 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hassle free check in and great stay plus friendly staff