Newport Beachside Resort

When we got to the hotel I thought it would be a little nicer that what it was. I thought it would be like the pictures on the website, it’s not. Then we can the day everything was shut down in florida for COVID-19 so we did not get to get into the pool, the drinks at the poolside bar are horrible. The room we were in had a very dirty carpet to the point we couldn’t walk without our shoes because our feet would get sticky and dirty. They promised us a breakfast and we never got the breakfast menus after asking multiple times, at checkout I told the staff about that issue and she cut me off telling me to call whoever I booked through. Not professional at all. Would’ve stayed at any hotel that was in the area because they even looked nicer than this one.

The pier! My favorite part, but what I didn’t like was their was no hot tub!

The pool was great. Bed was comfortable. The staff when we check in didn't really give us an idea of where anything was etc. no map, no recommendations of local hot spots etc. Building was kind of run down. I understand they were in the process of doing updates. Our room didn't have a coffee pot (which I found strange). My mom likes coffee every morning and she had to go downstairs and buy it additionally from their little shop down there. The bathroom didn't have a fan that worked to keep the steam from building up in the room when you were taking shower. Also the sink handle was outdated and would fall off of the nob every time you would use the sink. I had higher expectations for this place because of the reviews.