Search Hotels Near Mike's Jungle Butterfly Farm,

"Upon arrival, the front desk didn't seem organized at all. Seemed like a poorly trained staff. Once we were escorted to our room we noticed the bar fridge wasn't stocked and the floors were not mopped (still dirty from previous guests). The room was spacious. There wasn't any hot water in the shower :(. We did eat at the Italian restaurant, but i can't say that the food was that great either :S THE MAIN COMPLAINT - my husband received a call from his doctor back home that his test results came in and he needed to get back home and be admitted to hospital ~ this was a truly unexpected event. So the day we checked in, we had to book a flight home the following day hence only staying 1 out of 7 nights. We explained this very unfortunate situation to the front desk manager and we felt that she understood the urgency and would request a provision on our account as we had to fly back home. A month later, we were informed that the hotel would NOT refund any portion of this stay - BAD KARMA Azura Beach! This was an emergency, we provided hospital documentation from our return and they chose not to offer any compensation. I realize that we were past the cancellation date, but common, that's POOR CUSTOMER SERVICE!"

"La habitación linda y limpia. Muy buen servicio, la gente muy amable. En general muy buen hotel "

"Wonderful staff, even decorated my room for my birthday. Hotel is beautiful, clean, and walking distance to the beach. The pools are lovely, especially the second pool and hot tub."

"Staff is very courteous. Clean room. Beautiful grounds. Expect limited seating around the pool because this area is small. Ocean is a flat 5 minute walk. Restaurant was delicious. Free breakfast with choices was a bonus. This small hotel does everything right."

"The staff was very helpful in arranging transportation and day trips. The pool was clean and the plants were beautiful. I loved hearing howler monkeys."

"This is a gem in Santa Teresa. The staff are all superb my kids loved the surf instructor (Diego is amazing) and I loved the morning yoga instructor (Daniella is superb) a great way to start your day and spend the whole day with attentive and professional staff. You will never regret staying here and the kids are already asking me if we can come back again next year. A brand new hotel who already have got it all together the small guest amenities (watermelon water throughout the property) and chic design work together with direct beach front property. It was hard to leave but we will definitely be back. Pura Vida, Team Fermata!"

"Filtered water available 24 hours, clean rooms, beds were comfortable, beautiful view and awesome being right on the beach. Security gate and great 24 hour security guard who wasvery attentive. Seeing howler monkeys outside our window early morning. "

"You can drive up the road it's all 500 foot walk up the side of a dirt mountain and then stone steps and there's nothing in there. I had to walk and carry for suitcases and then the bathrooms are 15 steps down at 5 o'clock in the morning, it was just a disaster Nice people though they took care of me. They were nice but it's not for someone that 61 years old with four things of luggage that's for sure unless they're a bill gold. I need to fix the road so that you could drive close to where you're staying and they're only open in the morning and in the afternoon the rest of the time. "

"Clean, friendly staff, comfortable but squeaky beds. "