Search Family-Friendly Hotels in Mount Prospect

"Our room was clean. The breakfast as hot and consistent with great attendants and cooks. The evening snacks and drinks were very much appreciated and enjoyed. 1 dresser drawer would not open. The shower leaked onto the floor. 2 of the exercise machines were very broken. The bathroom mirror is difficult to use for makeup application for short persons. I appreciated the location for shopping and eating out. We are very happy with the amount of exercise walking to get to Navy Pier, river boat tours, and easy access to ride shares for the museums and fountains."

"Valet and bellmen were great as always. Polite and helpful. The staff brought up an extra valet for my kids on the pullout couch. Great setup for family with kids! And the restaurant on the corner has the best coffee. We stay here every time we visit, can’t beat location, price and separate space from the kids!"

"Everything was very nice except the surprise additional charge $32 destination fee daily. I don’t know what that is still. "

"We had bagels and orange juice. It was ok. I was not aware I had to pay for parking, it should have been included since I am staying at their establishment. I had to remember to get a ticket out of the machine and have it validated every time I went in and out, unnecessary hassle. It's a nice place however it's next to the freeway so and rush hour it's noisy, I doubt their windows are sound proof. The beds are hard, should be not too hard not too soft. One big issue, we got a message saying they were working on the hot water and browish water would be coming out to just let it drain. Well, that's unsettling when you're trying to brush your teeth and take a shower. Kind of disappointing. "

"Great hotel in the perfect location. The staff was super friendly. We would definitely stay here again."

"Breakfast was fresh and nice. Typical breakfast at a hotel. Staff was very kind and helpful. Location ehhhh. Depends what you want to do. "

"The hotel is beautiful and has very helpful staff. Room is not as nice as shown in pictures- feels a little musty and dark. The view is also not amazing at least from the lower levels. However, it is a great place for a short visit and in a beautiful location."

"All was good"

"The staff was nice. The property was a little outdated. The air conditioner in the room was terribly loud and made it very difficult to get any sleep. I checked out and went to leave and my vehicle had been blocked in by the valet for the restaurant in the hotel. I would’ve had no way to figure it out if it weren’t for another couple trying to check out and leave the parking lot and discovering the same thing. I used SpotHero to pay for parking in a lot the hotel did not own yet the hotels restaurant valet still parked in front of me and at least 8 other vehicles in the lot.That is ridiculous to me. There are much better properties in Chicago to stay where this situation is guaranteed to not happen. "