Hotel dekat Mud Volcano

"We had to wait nearly an hour while the staff tried to locate our reservation. The experience was extremely frustrating, especially due to the lack of communication, accountability, and urgency from management. One of the managers, Ty, was particularly disappointing to deal with. His approach lacked professionalism, courtesy, and basic customer service. Throughout the ordeal, it felt as though no one was taking ownership of the issue, and we were left standing without updates for an extended...