Hotel dekat Museum Ilusi Kraków

"The location was great. In old town just a block of market square and it was quiet! Sparkling clean! And the reception desk was helpful The check in was the only thing that was not excellent. We had no instruction or codes. A person leaving let us in! We were then able to take the elevator to the second floor to get keys and codes Not a good check in experience! I would have given it overall a five star rating except for the check in"

"Thank you for taking such good care of me for three days. The explanations were clear, and the facilities were excellent. I highly recommend this place to anyone visiting."

"This was a short walk to Market Square. The parking is very tight, so a wider car will not fit. The overall feel was wonderful."

"Excellent hotel, helpful staff, wonderful location. Would return."

"Staff was friendly, very helpful, and handled some special requests we had. Older, historic building. Updated, while keeping its special character. Location on a fun, busy street, closed to non-pedestrian traffic except early mornings. Would gladly stay there again."

"they offer apartments with service in a super nice area of the city, and you can get anywhere from there. The lady at the reception was super helpful and kind, she explained everything, helped with parking (they offer parking lots in 3 mins walk from the entrance). Our apartment had a kitchen equipped with everything needed, so we could even cook there. Great place to stay in"

"A very nice small hotel, well kept with friendly and helpful staff (all of whom speak English!) The location of this property near to the castle is pretty central too...Krakow is a very walkable city. We would definitely stay here again."

"The location is perfect. Very professional, warm and helpful staff. Clean, spacious rooms."

"Absolutely lovely stay! The room and the staff were fantastic. They went out of their way to make you feel as special as the beautiful suite. The only things I wasn't thrilled about was that you need to enter and exit through the Michelin star restaurant. Slightly uncomfortable if you want to go outside for a smoke in the evening, but the staff didn't make us feel uncomfortable about it. Also, maybe some rugs would help. The 3rd floor room every evening sounded like people were dragging...

"The location was excellent, very near the bridge with a lovely river view. The receptionist spoke good English and check in was smooth. The apartment was very clean and lovely. It had everything we needed. The smart toilet was a pleasant surprise. My only criticism is, no instructions left on how to use the coffee machine and the hob/stove. It is a filter coffee machine and there was coffee powder but despite trying, I could not work it out. Also, no instruction about the Hob/stove, so we could...

"Was great but the room we got did not match the description or online photos. The photos online show different rooms (could be confused for one room) none of which matched the one we got. The room we got was not as luxurious as shown in the pictures and was very expensive for what it is."

"Perfect location! Very close to the market square, in a great neighborhood full of great restaurants and coffee shops. Brand new amenities. Staff is very helpful and spoke excellent English. Highly recommend!"

"Top notch staffs especially staffs at the breakfast room were amazing. They accommodated all of my requests with smiles. The quality of breakfast was excellent. It made my stay very pleasant and made me feel welcomed. Room and bathroom were very spacious and clean equipped with all the amenities I needed. I would like to thank staffs for their amazing services and hospitality. I would definitely stay in this hotel again."

"Ubicación, limpieza y aire acondicionado"

"Great location! Walkable area with lots of dining options. Room was spacious and very clean."

"Amazing hotel with amazing staff — me and my fiancée loved every second of it! beautiful property, awesome pool/sauna/jacuzzi worried recommend to anybody ❤️❤️❤️"

"All the receptionist staff whether woman or man in the Venetian House Aparthotel is wonderful, cheerful,willing to help & very responsive. Thumbs up for all the receptionist. One receptionist & he's a man also (I forgot the name) offered to help me do my laundry. I'm really appreciated. The only few & small issues which I believe the Venetian House is able to resolve are: 1. The Wifi is only work strongly at the main bedroom for my unit no.11 2. The floor of our unit when we check in wasn't...