Search Hotels Near Museum of Moroccan Elegance, Marrakech

"Yes, breakfast was good. Room I expected it to have more amenities. No brush nothing"

"Riad was very clean. Bed was comfortable. Staff was very helpful. Excellent location. "

"Initially, I was hesitant about our decision to stay at the Riad instead of our usual chain hotel. However, as soon as we stepped into the hotel, we felt like we had found our own home. The staff, from the housekeeper to the management, were incredibly friendly and treated us like family. We thoroughly enjoyed every moment of our stay. The room and bathroom were smaller than we had anticipated, but we didn’t mind. The location was very convenient, right next to the shops. We were a bit sad to leave, as we had truly enjoyed our stay. The environment and atmosphere were lively and welcoming. We want to express our gratitude to Said, Amin, Hakim, and Oman. We wish we could remember everyone’s name, but we want to thank them all for taking care of us. We definitely plan to return and recommend the Riad to our family and friends. We had an absolute blast and will never forget our stay!"

"We highly enjoyed our stay at Riad Andallaspa. The building was beautiful, it had several different sitting areas and a spa we unfortunately didn’t have the opportunity to visit but heard from other guests it was great. Abdullah, the daytime concierge, spoke perfect English and was extremely helpful in navigating the city and helping us with bookings. He booked a camel ride in the Sahara trip for us and arranged everything including the driver, Riad stays and much more. Houcin, our driver on the Sahara excursion, was everything we didn’t know we needed for the trip. He seemed to know everyone everywhere, the best spots to stop and eat, the best scenic view points and all the best history and culturally significant spots along the way. This tour turned out to be so much more than a camel ride. His driving skills were incredible as was his ability to drive that many hours and keep a smile on his face the whole time."

"Beautiful riad in a good position with nice facilities like a swimming pool/jacuzzi and a spa. Very helpful staff."

"Beautiful riad, central to everything but in a quiet part of the medina. Ben Salah is the nearest taxi drop off point a few minutes away, and Aziz met us at the taxi to lead us to the riad (after that first time, it was easy for us to navigate ourselves). Breakfasts were delicious - traditional homemade Moroccan food (the cake was divine!). Cute rooftop area with pool - a bit too cold to take a dip in it in mid April, but I imagine it's refreshing in the summer. One evening we got a bit lost using Google maps after the medina walls closed, but Aziz helped navigate us via WhatsApp and we found our way safely back. The staff went out of their way to make us feel welcome. Thank you!"

"Great stay in a beautiful Riad. Truly an oasis from the crazy souks . Staff especially Selma were kind and helpful. The spaces for lounging were gorgeous only downside was the arrangement of the pool which was away from the loungers and the hot tub/jacuzzi was not working to get hot and only suitable for a hot day since it’s cold and shaded."

"Perfect location with lovely staff who are so helpful! Gorgeous room and common areas. Would stay again…. Highly recommended. "

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."