Search Hotels Near Cornish Heritage Museum, Newquay

"We checked in to the hotel and were taken to our room, the stairs up to the room were filthy with stains and marks all over. We arrived at our room and the member of staff read out the code for our room out loud in the corridor, so anyone that overheard could have had access to our room. We stayed for about 5 minutes before checking straight back out again, as the room was beyond filthy. There were bits of dirt all over the carpet, and the teaspoon that had been left on the side for us to use for tea/coffee had a dried coffee stain on it, so obviously hadn’t been changed over since the last guests. We booked the room because it was cheap and in a good location, and the reviews seemed good. However, the hotel is awful and I wouldn’t recommend anyone stays here the lack of cleanliness is beyond belief. Avoid this hotel and don’t be fooled by the positive reviews. "

"The guy who worked at reception was excellent. He was very friendly and helpful. We arrived late around 8pm. When we booked in there was no parking left to use. The guy at reception said no problem you can use my parking space around the back, he said there was room for us and guided us around. He then waited at the back door and let us in to save us walking around to the front of this large hotel. Excellent service from a great and friendly guy. The hotel itself is very tired and run down. Our room was clean so we were not that bothered by it. It was very cheap for the night so bear that in mind you get what you pay for. If you’re easy going like us you wont care. We enjoyed our stay which was made better by the efforts of the friendly guy at reception."

"The views sounds of the crashing waves was surreal. Beautiful spot"

"I spent 3 nights for work, the location is amazing, the hotel is old but in a good condition and clean The staff were terrible, the lady who did the check in was not bad, but others were not friendly at all when I go in or out saying hi they either do not answer back or just a cold hi in return The lady who did the check out was very bad ,I came and said : good morning I want to check out,, she didn’t look at my face, didn’t say good morning, jut : room number? Said:103 , she( didn’t look at me at all): ok , I was expecting: thank you, I hope you had a good time with us !!!! but no, nothing at al."

"Wonderful hotel that gives you the benefits of both a self catering accommodation and hotel amenities. Both the restaurant and the cafe are excellent. The pool, playroom, and playground with maze were a hit with our little one. Staff very friendly. Dog loved it too. :)"

"Amazing place to stay. Very clean and stylish. The host was very kind and attentive. We definitely recommend this place! "

"The room was spacious and well provided. The staff was friendly and helpful. The breakfast was very good offering a large choice of options. Dinner menu was also excellent and the food was fresh and well prepared."

"Room overlooked beach, very clean, well furnished. Breakfast menu and food well presented, cooked and good choice. Staff friendly and helpful. Excellent cleanliness, beautifully decorated. "

"We had a wonderful stay! I don’t have a bad word to say. The hut itself was impeccably clean, along with the hot tub and sauna. We had the perfect amount of wood provided for our 2 night stay. The hut had an oven inside which is great as most huts we have stayed in have only had a hob. I will definitely be staying here again next time I am visiting the area and in need of accommodation "