"Shuttle pick up from airport never came. Waited an hour & even after calling hotel several times shuttle never arrived. The Hotel itself looks worn. Our room was ok but then I looked at sheets on bed & found stains on sheets & pillowcases. Looked as though someone had slept on pillows. Front desk person was kind enough to find a different room which was a little better but just didn’t feel clean. Daughter needed a crib & none available. Staff was nice so that’s a plus. "
"MK was rude ,as soon as we walked in. I approached the desk to see if check in was available, before I could get a hello out of my mouth, she said We don't have check in until 3pm. Not Hi, ( this was at 140pm). So we went and sat in your lounge. We happened to go out of the lounge and to our surprise at 230 they were checking people in. The young man that checked us in was wonderful"
"You know there was hardly any breakfast food because they were apparently understaffed, on Mother’s Day all you could have was toast!!!
The housekeeping did not come AT ALL even though we were there for three nights!! I had to go down and ask for garbage bags and more towels and put our dirty ones out in the hallway.
The hair dryer was completely missing and must have been pulled out of the wall, there were just holes where it should have been.
The gym equipment was 1/2 out of order as was one of the dryers.
The only staff member that was helpful and at least tried was Joolah. (Hopefully I spelled his name correctly) "
"The renovations in the main area was beautiful but the bedding was less desirable. Poor pillow quality.
Food for breakfast buffet was excellent but the dinner food was not very good."
"TERRIBLE THE PLACE HAD HOOKERS AND IT WAS DIRTY. CALLED THEM TO CANCEL KNOWING DAMN WELL I DIDNT CHECK IN. DONT EVER BOOK OR STAY HERE!!!!! WORSE CUSTOMER SERVICE EVER!!!!! MONEY EATING MFS"
My Creek Trailhead is located in Wasilla. Travellers like this family-friendly area for its lakeside setting and mountain views. Wasilla is home to 205 hotels and other accommodation options, so you can find something that's perfect for your stay.
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If I need to cancel the hotel reservation for my stay near My Creek Trailhead, will I receive a refund?
Yes, the majority of hotel reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your arrival date. If your reservation is non-refundable, you might still have the option to cancel and receive a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then filter by "fully refundable" to review the best deals available near My Creek Trailhead.