Hotel dekat Mystic Aquarium and Institute for Exploration

"The name of the Hyatt Place is what attracted us. It can better be called the Hyatt Motel. We found ants and other bugs in our room and reported. Only one of the two elevators were in service. Saving money at the cost of guest inconvenience? They took an extra $100 from us at check in, saying it will be returned at check out. But at check out they told us it may take a few days for refund. Never again."

"Great location.Family Oriented atmosphere. Friendly Staff"

"Everything was perfect!"

"Beautiful & delicious! I’ll never stay anywhere else when I’m in the Mystic area. Hosts have thought of everything! The place is filled with amazing art and fascinating sculptures. The yard is filled with beautiful tree’s & flowers. Breakfast is a wonderful variety of fresh and baked foods that go above and beyond. Sheets, towels, mattresses, and bathrooms are all high quality and well-selected. Highly recommended!"

"Kinda run down"

"Probably the best location in Mystic. Charming hotel with a coastal Americana vibe. Very walkable to the main shopping areas and restaurants. Appreciated the on site parking and the cookies in the lobby. The stairwell and hallways of the main hotel had a strong “chemical/petroleum smell”. Not sure where it was coming from but that was off putting. Strong enough that the smell would seep into the room. Also, the front desk crew seemed a bit disengaged — minimal eye contact, seemed to be...

"Nice rooms, great staff, close to everything."

"The place needs to be torn down. There were stains on the bed, mold in the shower, some kind of spatter on the walls, the hallways smelled like a combination of urine and trash, we were unable to get out money back since "we had paid in full", therefore, we were penalized for paying in advance. Go figure. We were moved to another room which was slightly better but still not good. The beds had minimal blankets and pillows were awful. There was only 1 lamp in the room. The outside light outside...

"We were extremely disappointed with this hotel. This is the second time we have stayed at a Marriott Hotel within one year, and the hotel was identified as having an indoor pool. Yet when we arrived and asked about the pool, we were told it had not been available since the fall of 2025. Yet, when we used the television to review the hotel amenities, the indoor pool was featured with pool hours. Clearly, this was false advertising! Marriott was initially unwilling to refund our money and offered...

"Very clean staff was great but property needs some serious"

"Great location and facilities. Close to downtown and could walk everywhere."

"La habitación estaba muy limpia y bien organizada, 💯 %recomendado."

"Clean room"

"That the room has a full size fridge"

"Worst I ever stayed in"

"We lost power and they are refusing to give us a refund they told us “ No because the whole town had no power”. That isn’t an excuse I had two little kids and it was very hot without no ac all night. I don’t recommend this place at all."

"Everything Was Absolutely Great About this Establishment, in fact You Get More Then You Expect and See"

"The pluses: TV, ac, big room, comfy beds, nice linens, nice housekeeper offered helpful directions and showed compassion), yesterday's clerk Trynaddy The negatives: foul smell of smoke, torn up old carpet, a weird hot tub in the room (mixed feelings about this because i have back problems), no coffee today (blamed on truck not coming, forcing me to walk across the street where Motel 6 clerk Mark graciously offered theirs!!) There is more to say but I will talk to Expedia. The good is very good...

"Room itself was clean and fine for the money but it absolutely reeked of stale cigarettes."