Hotel dekat New Albany wetland and nature preserve

"The hotel itself was great, but the staff is absolutely incredible. We arrived late and the younger gentleman at the front desk was in such a good mood and made our check-in process super easy. We had four rooms and he had us checked in and into our rooms within 5 to 6 minutes of arriving. The next morning we met the staff at the café that was also fantastic. I was blown away by whoever is hiring at this location. Kudos to you! I would highly recommend this hotel."

"The staff was very welcoming and friendly and the place was clean."

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"Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options."

"The rooms were clean. Staff were excellent."

"ROOM WAS DIRTY, MIRROR WAS OFF THE WALL, PHONE WAS NOT WORKING, MISSING LIGHT BULB, POWER STRIP IN END TABLE WAS NOT PLUGGED IN, REMOTE MISSING BACK"

"Everyone was extremely helpfully and kind."

"Somewhere to lay your head with a full size fridge."

"Low water pressure,not a very good shower head! Grab bar by shower was very loose not stable!Also mechanical mechanism to engage from bathtub to shower was not working properly!Hotel was very hard to get in touch with with directly. No one answered the phone after making many calls!"

"It was pretty worn down but worked for what we needed it for My issue was with the deposit. They charged me 50 dollars twice and only refunded once. I have since disputed this with my card company but I don’t appreciate that."

"Expedia stole my money"

"Very disappointed!!! When you advertise that you serve breakfast but we then find out you haven't since covid, huge turnoff. Others that were staying there seemed to be partying in the hall and knocking on our door 1:30AM -4AM in the morning. Back security door that you're supposed to use your card key to get in, kept getting propped open. Brought these issues to the desk, only to receive a shrug...😒"

"The property is no very clean overall."

"I was disappointed breakfast was not available. Other than that my stay was great."

"DO NOT STAY HERE. Unless you love the calming noise of crackheads yelling at all hours of the night and some of the sketchiest stuff you’ve ever seen and heard, I recommend paying a little more to get a better place"

"I did not like the fact that there were plenty of people hanging around the property that were not staying there…we left when we got back to the hotel after our event for that reason."

"I didn’t stay it was so nasty, trash is everywhere "

"Room was ok there was definitely a strong smell in the whole hotel though lol also there was no tv in the room"

"This is the 2nd time I have booked a room at this location. Both times they didn't have the room I reserved blaming it on the booking site. I requested king size smoking and didn't get the room either booking."

"My food went bad over night. The refrigerator went out. And no reimbursement. My tv kept going out. The room phone didn’t work. And every time we would go to the front desk no one could help or there wasn’t any kind of compensation. It was just one thing after the other. And I paid a nice penny to stay for 2 weeks."