Bagian depan properti - sore/malam

Ulasan untuk Hilton Garden Inn New York/Central Park South-Midtown West

3.5 out of 5

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 531 dari 1456 ulasan" "
Penilaian 8 - Bagus. 422 dari 1456 ulasan" "
Penilaian 6 - Cukup Baik. 244 dari 1456 ulasan" "
Penilaian 4 - Buruk. 132 dari 1456 ulasan" "
Penilaian 2 - Sangat Buruk. 127 dari 1456 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Christopher

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
The staff was amazing. All very friendly and communicate well. The things we had concerns about are minor, but IMO can be attended to and makes you think what else isn’t being well kept. Toilet paper holder kept falling off, there were no places to hang coats in entry way, no where to hang towels in bathroom. The room was very cramped for two beds.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Cabrini

Disukai: Kebersihan, kondisi & fasilitas properti
The level of professionalism exhibited by the staff was above par.
Menginap 7 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 12 Mei 2024
Dear Cabrini, Thank you for being our guest and for the high rating! Our staff works hard to provide a high-quality experience for all our guests, making our hotel stand out. So it's terrific to hear that you had such an enjoyable stay at Hilton Garden Inn New York/Central Park South-Midtown West. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Rany C. BaroudiGeneral Manager

4/10 Buruk

Josef Gael

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Out of 4 days of staying here, they only cleaned the room once (it was on the third day). Requested the front desk for new towels but it never came so we had to get it ourselves. Hallways don’t have AC, elevators take forever Nonetheless, great area and convenient location.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Josef, Thank you for your generous comments and for highlighting our great location. We extend our sincerest apologies for the issues you encountered with our housekeeping service during your stay. We will address the issues of room cleanliness, towel delivery, and the AC unit in the hallways with our team and appropriately get them fixed to prevent future occurrences. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 10 Mei 2024
Dear Joshua, Thank you for including Hilton Garden Inn New York/Central Park South-Midtown West in your travel plans! We're delighted that you had a satisfying visit and are happy that our staff was able to make this right. We look forward to seeing you again whenever your travels bring you back to the area.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

will

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing to add
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear will, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn New York/Central Park South-Midtown West. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Rany C. Baroudi General Manager

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 stars
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 7 Mei 2024
Dear Michael, Thank you for the generous rating of Hilton Garden Inn New York/Central Park South-Midtown West. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to New York.Rany C. Baroudi General Manager

6/10 Cukup Baik

Tiago Felipe

Bepergian bersama teman
Disukai: Fasilitas
O café da manhã não vale o que cobram . Poucas opções
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 7 Mei 2024
Dear Tiago Felipe, Thank you for staying with us. We regret any inconvenience you experienced regarding our breakfast service. We appreciate your valuable feedback, as we are dedicated to maintaining a high standard of service for our guests. Your comments are important to us, as we are always looking for ways to enhance our guest experience. We appreciate the opportunity to know how we can improve our breakfast selections. We hope to have the opportunity to make your next stay with us outstanding in every respect.Rany C. Baroudi General Manager

10/10 Sangat Bagus

Marvin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El único inconveniente es que no cuenta con estacionamiento propio para sus huéspedes.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rany C. Baroudi General Manager pada tanggal 6 Mei 2024
Dear Marvin, We are thrilled you had an excellent stay at Hilton Garden Inn New York/Central Park South-Midtown West, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great (responsive) staff, especially Kimberley. Any concerns were dealt with promptly. Good advice about local dining. Efficient shuttle service to airport.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Rany C. Baroudi General Manager pada tanggal 6 Mei 2024
Dear Christopher, We are delighted to read how much you enjoyed your time at Hilton Garden Inn New York/Central Park South-Midtown West. We could not be more delighted to read about the special attention you received from Kimberley. We are fortunate to have her as a member of our team, and it comes as no surprise to see the dedicated service she demonstrated to you during your stay. We're so pleased our shuttle service was perfect for your plans during your visit! It's one of the many ways we strive to enhance your stay with us. We loved having you as our guest and we hope to see you in the near future.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Suzana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location, friendly and helpful staff, wonderfully updated rooms and bathroom. Empire Steak house -amazing food and hospitality!
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Suzana, Thank you for sharing your exceptional experience at Hilton Garden Inn New York/Central Park South-Midtown West! It's fantastic that you enjoyed our prime location and found our staff accommodating. We're delighted you also had a great dining experience at Empire Steak House. Your kind word means the world to us, and we can't wait to welcome you back soon!Rany C. Baroudi General Manager

6/10 Cukup Baik

Claude A

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
o
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Claude, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. We appreciate your stay and look forward to seeing you again on your next visit to New York.Rany C. Baroudi General Manager

8/10 Bagus

Buddy

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Look. If you’re looking for a budget friendly, clean basic hotel for in and out close to times Sq. And Central Park etc this is a great place. Though a few things did bother me. First things first I arrive to the hotel and I’m told that to park my car would be $75 USD Per night and if I would like to have my car parked for me it will cost me $20 USD extra per night. A little ridiculous considering the car is being parked once. Anyways I decide to park myself and upon arrival to the third party parking lot I realize that the fee is $56USD per night and that I’ve been up charged. Pretty annoying but whatever. The first morning of our stay we are woken at 7:30 AM by housekeeping. Though the lady does not speak English and I do not speak Spanish so we’re basically staring at eachother with no idea what to say. The same thing happens the following morning. Quite annoying. You would think working in an international city at a Hilton you should be able to communicate 5 essential sentences in English to guests. During my third stay I woke up quite thirsty and needed something to drink. I attempted to call “room service” with the hotel rooms phone and was rudely told “we don’t have room service and hung up on” .. so I ordered Uber eats to bring me water bottles from Starbucks. Upon arrival the delivery person was refused to bring my parcel up to my room and when I spoke to the front desk they hung up on me rudely while telling me to come downstairs to get my package. I expected more.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 2 Mei 2024
Dear Buddy, Thank you for being our guest at Hilton Garden Inn New York/Central Park South-Midtown West. We are very sorry for disappointing you and for the service issues you encountered while you were here. You have our assurance that your comments will be addressed appropriately. We deeply regret any confusion related to parking charges. We understand the importance of transparent pricing and communication. Therefore, we try our best to keep our guests informed by publishing information on our website. Thank you again for your feedback. We look forward to welcoming you back in the future for another enjoyable stay.Rany C. Baroudi General Manager

8/10 Bagus

Javier

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel, you will have to wait a little for the elevators on rush hours.
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Javier, We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the disappointment you had with our elevator wait time. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experience.Rany C. Baroudi General Manager

8/10 Bagus

Jackie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Jackie, We are pleased to receive your generous rating for Hilton Garden Inn New York/Central Park South-Midtown West. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Rany C. Baroudi General Manager

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was spacious enough for me and my friend. The mini fridge and microwave was a real plus.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Linda, We appreciate you writing a lovely review about your stay with us at Hilton Garden Inn New York/Central Park South-Midtown West. It's great to hear you and your friend had a wonderful time and liked our comfortable rooms equipped with a mini fridge and microwave. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. It was a pleasure hosting your visit, and we hope to see you again soon! Rany C. Baroudi General Manager

10/10 Sangat Bagus

ROSELVA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear ROSELVA, We are happy you had a great experience at our hotel. We love what we do, but being recognized for a well-done job is always excellent! We will share your compliments with our staff, and we hope to host you again soon here at Hilton Garden Inn New York/Central Park South-Midtown West.Rany C. Baroudi General Manager

8/10 Bagus

Karen

Bepergian dalam rombongan
Disukai: Fasilitas
No hot water in the shower. Chilly !
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Karen, Thank you for taking the time to share your feedback with us. We are sorry to hear about your concerns with hot water during your recent stay. We understand how important a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure we are well-poised to serve you in the future. We look forward to welcoming you back the next time you are in the city.Rany C. Baroudi General Manager

8/10 Bagus

Francesca, santiago

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Having a lot of experience in hotel stays, I think this one is a great option. Location is close to many attractions, places to eat all kinds of food and never felt unsafe. Room was quiet and clean. Staff was friendly and helpful, especially at chekin, as any credit card was accepted by the syste. Manager Miguel and Staff Maranda were super nice and helped us sort it out. One low point os that thwy charge $10 to receive packages. Thats a lot of money. Id stay again here.
Menginap 5 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Francesca, Thank you for taking the time to share your generous review, particularly about our hotel's location. We regularly receive praise for our clean and quiet rooms, and we are glad you enjoyed the relaxing atmosphere. Your comments regarding the service Miguel and Maranda extended to you are very gratifying to read, and it will be a pleasure to share your feedback personally. On behalf of everyone here at the Hilton Garden Inn New York/Central Park South-Midtown West, we invite you to stay with us again!Rany C. BaroudiGeneral Manager

8/10 Bagus

Oladayo

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location very good
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 26 Apr 2024
Dear Oladayo, We are delighted you enjoyed the prime location of Hilton Garden Inn New York/Central Park South-Midtown West. Our team takes pride in offering a convenient and accessible stay for our guests. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable experience soon.Rany C. Baroudi General Manager

10/10 Sangat Bagus

Javier

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central for everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Javier, Thank you for your excellent rating of the Hilton Garden Inn New York/Central Park South-Midtown West and for pointing out our convenient location. There is so much to see and do in the city, and our guests love being so central to everything! We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Rany C. BaroudiGeneral Manager

6/10 Cukup Baik

Rodrigo

Out of 5 nights I stayed, only 1 the hotel cleaned my room. Elevators take forever. Room was good, but shower curtain smelled humid.
Menginap 5 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Rodrigo, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory, and we also appreciate learning about things that could amplify your stay. We apologize for any inconvenience our lack of room service option caused and are sorry for the issues with our elevators during your visit. We certainly understand your frustration and are sorry for the temporary inconvenience. Also, we are disappointed with the concerns you experienced in your bathroom. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Rany C. BaroudiGeneral Manager

6/10 Cukup Baik

Detlef

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
No room service. Elevator issues - up to 15 min waiting time until a elevator stops on floor 9. Elevator door light not working. Elevator Lobby light not working. AC / Heating fan noisy. What I like - to check out of the hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Detlef, Thank you for reviewing our hotel. We are disappointed to know that our lack of room service was a source of frustration during your visit. Also, we do want to apologize for the difficulties with the elevator and air conditioning. We are sorry for the inconvenience this caused, and we sincerely appreciate your patience. We express our genuine apologies once more and hope you will consider staying with us again.Rany C. BaroudiGeneral Manager

2/10 Sangat Buruk

Oladayo

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Location is good. Rooms poor
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Oladayo, Thank you for your review and for affirming how convenient our location is. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Rany C. BaroudiGeneral Manager

6/10 Cukup Baik

Justin

Disukai: Kebersihan, staf & layanan
The room was perfect for the trip as it was a last minute trip into the city but the room was really small and hot. The thermostat stated it was cooler than what the room temperature was and I could not sleep. I will always trust the Hilton hotels for their safety and cleanliness!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Justin, Thank you for being our guest and trusting our Hilton brand. It is nice to read that your stay with us was enjoyable on many levels. However, we apologize for the discomfort with the air conditioning. We appreciate you bringing this to our attention and will address it accordingly. We are very grateful for your patience and look forward to welcoming you back for a better stay the next time you are in this part of NYC.Rany C. BaroudiGeneral Manager

2/10 Sangat Buruk

Storm

Menginap 4 malam pada bulan April 2024
Tanggapan dari Rany C. Baroudi General Manager pada tanggal 6 Mei 2024
Dear Storm, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Rany C. BaroudiGeneral Manager

8/10 Bagus

Jaime

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms are clean, the staff is great. Only issue are the elevators. Super slow, most of the time you will find a line of people waiting to access any of the 3 elevators. I would recommend requesting a lower level room and just using the stairs.
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Jaime, We are delighted to know that you found our hotel's cleanliness and staff appealing, and we are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experience.Rany C. BaroudiGeneral Manager

8/10 Bagus

Modupe

Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Mei 2024
Dear Modupe, We are happy you chose Hilton Garden Inn New York/Central Park South-Midtown West for your recent visit to NYC. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Rany C. Baroudi General Manager

6/10 Cukup Baik

Makayla

Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Makayla, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Usama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Usama, We are delighted you enjoyed your stay at Hilton Garden Inn New York/Central Park South-Midtown West. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New York City.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Kazuma

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Kazuma, We are delighted you enjoyed your stay at Hilton Garden Inn New York/Central Park South-Midtown West. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Rany C. Baroudi General Manager

10/10 Sangat Bagus

Kishan

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Kishan, Thanks for the outstanding rating! We are delighted your time at Hilton Garden Inn New York/Central Park South-Midtown West was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Rany C. Baroudi General Manager

10/10 Sangat Bagus

Asel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent experience 👏 👌
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Asel, Thank you for your kind words! We are delighted to hear that you had such a positive experience with your stay with us. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Hilton Garden Inn New York/Central Park South-Midtown West.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room. Great location.
Menginap 5 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 13 Apr 2024
Dear Karen, Thank you for taking the time to post your excellent feedback regarding your time at Hilton Garden Inn New York/Central Park South-Midtown West. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Rany C. Baroudi General Manager

10/10 Sangat Bagus

stephen, Lyme

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location , Greatcstaff
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Dear stephen, Thank you for the excellent review of your stay at Hilton Garden Inn New York/Central Park South-Midtown West. Our excellent accommodations and convenient location make us a great choice when visiting New York City. We are happy you enjoyed everything about your time with us, especially our fantastic staff. It was a pleasure hosting your visit, and we look forward to welcoming you back for another outstanding experience.Rany C. BaroudiGeneral Manager

8/10 Bagus

Robin, Hingham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Maranda who checked me in was great!
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Dear Robin, Thank you for this outstanding review and for selecting Hilton Garden Inn New York/Central Park South-Midtown West for your recent stay. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members as Maranda; we'll be sure to share your kind words with her as well as our entire team. It was a pleasure hosting you, and we hope to see you again soon.Rany C. BaroudiGeneral Manager

8/10 Bagus

Jun

Disukai: Staf & layanan
Wish they had more elevators.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Jun, Thank you for choosing to stay with us and for taking the time to leave your rating. Our excellent accommodations and convenient location make us a great choice when visiting the city. However, we apologize for the elevator's difficulties and sincerely appreciate your patience. It was our pleasure accommodating you. We hope you will make the Hilton Garden Inn New York/Central Park South-Midtown West your home away from home whenever your travels bring you to our area.Rany C. BaroudiGeneral Manager

6/10 Cukup Baik

Soniya

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 9 Apr 2024
Dear Soniya, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Joao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Joao, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at the Hilton Garden Inn New York/Central Park South-Midtown West; we hope to see you again soon. Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Kurt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was wonderful.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 7 Apr 2024
Dear Kurt, We appreciate you writing a review about your visit to Hilton Garden Inn New York/Central Park South-Midtown West. It's a pleasure to know how much you enjoyed our relaxing accommodations and devoted service. Thank you for choosing us, and we hope to host you again in the future. Rany C. Baroudi General Manager

8/10 Bagus

Juan, Caguas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 9 Apr 2024
Dear Juan, We are pleased to receive your generous rating for the Hilton Garden Inn New York/Central Park South-Midtown West. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Rany C. BaroudiGeneral Manager

8/10 Bagus

Naylla Silva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 2 Apr 2024
Dear Naylla Silva, Thank you for reviewing your stay at the Hilton Garden Inn New York/Central Park South-Midtown West. We get great feedback on our location, and we are happy this made your stay even more enjoyable. It was our pleasure to host your stay, and we look forward to your next visit.Rany C. BaroudiGeneral Manager

6/10 Cukup Baik

muhammad

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The elevators are horrible
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 2 Apr 2024
Dear Muhammad, We are pleased we were able to provide you with a pleasant overall stay. However, we apologize for the issues with our elevators during your visit. We certainly understand your frustration and are sorry for the temporary inconvenience. We always appreciate hearing from our guests, and we hope you will stay with us again for the revitalizing experience you deserve.Rany C. BaroudiGeneral Manager

8/10 Bagus

Destiny

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Destiny, Thank you for choosing the Hilton Garden Inn New York/Central Park South-Midtown West. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Rany C. BaroudiGeneral Manager

8/10 Bagus

Leah A

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I absolutely loved how friendly the staff were. The location was less than 15 mins walking distance from Times Square which was great and the area was surrounded by food. The rooms were a bit smaller but I heard that’s common for NYC hotels. I would highly recommend this hotel.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 2 Apr 2024
Dear Leah, We extend our gratitude for reviewing your stay at the Hilton Garden Inn New York/Central Park South-Midtown West. It is lovely to know that your interactions with our staff have been exceptional, and will certainly share your words of appreciation with them. We are glad you enjoyed our convenient location close to Times Square and appreciated the many restaurant choices nearby. However, we apologize for your concerns regarding the size of your room. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 2 Apr 2024
Dear Emily, We are pleased to receive your generous rating for the Hilton Garden Inn New York/Central Park South-Midtown West. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Ken, Burtonsville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Ken, Thank you for staying with us and leaving a positive rating. We're delighted to know that you had a great experience here at the Hilton Garden Inn New York/Central Park South-Midtown West. We look forward to welcoming you back on your next visit!Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Rebecca

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn't realize when booking how close to everything this hotel was! We literally walked almost everywhere. We were able to check in early and the staff was so friendly and courteous the entire time of our stay. Housekeeping and maintenance responded almost immediately when needed. It wasn't the most expensive hotel but the room was nice and comfortable. Would stay there again without hesitation. Another shout out to the staff. Literally some of the best I've had the pleasure of using.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Rebecca, Thank you for staying at the Hilton Garden Inn New York/Central Park South-Midtown West. We are glad you appreciated our convenient location, comfortable accommodations and are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at our hotel.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

luis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy buen lugar, muy pequeño pero muy bueno.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 30 Mar 2024
Dear Luis, Thank you for choosing the Hilton Garden Inn New York/Central Park South-Midtown West. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Rany C. BaroudiGeneral Manager

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 30 Mar 2024
Dear Emily, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at the Hilton Garden Inn New York/Central Park South-Midtown West from check-in through check-out. We look forward to your return and wish you all the best with your future travels.Rany C. BaroudiGeneral Manager

8/10 Bagus

Parker

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Apr 2024
Dear Parker, Thank you for choosing Hilton Garden Inn New York/Central Park South-Midtown West. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Rany C. BaroudiGeneral Manager