Hotel Independent di Ngã Ba Thá

"The staff here are extremely welcoming. On my arrival I was given a refreshing drink whilst waiting to check in which was great after many hours of travel. I was also given a map by one of the reception staff who also marked out places of interest. He also showed me where I could by a local sim card. My room was nice and clean with all the usual amenities. I also had breakfast included. There was a good range of hot and cold food including freshly made eggs and pho cooked on request. Hotel is...

"The staff were very friendly and accommodating during my stay. The reception desk provided instructions on places to visit in Hanoi as well as assisting in travelling to Sapa. Due to the typhoon at the time, travel to other parts of northern Vietnam were limited however the reception desk were able to contact the bus agency to determine the conditions to Sapa. Would book again!"

"Been Hanoi many times over the past couple of years, stayed in several hotels in the old quarter and Eliana Premio is one of the nicest hotels yet."

"We were welcome by a lovely lady at Check-In desk, the staffs was very helpful with extremely helpful service. The hotel is located in central Hanoi very close to hoan kiem lake and convenient for dinning and night walking street on Friday to Sunday."

"Best rooftop cocktails in old town"

"If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. "

"Oki"

"スタッフさんがフレンドリーで困っていると助けてくれる。柔軟な対応が嬉しかったです。"