"We received email with our code, when we arrived, it didn’t work. I was able to call the number and receive a new code. They were responsive when I text a question as well. The dome was very clean and plenty of towels and dishes. The beds were very comfortable and sheets were nice quality. Very lovely area, it is close to other domes but situated as where can’t really see each other. The last night we had very inconsiderate neighbors that did not follow the quiet hours rules. We heard another neighbor chew them out at 1:30 in the morning. We could hear them in our dome, I was able shut door to bathroom to minimize their noise but my son could hear them in top loft. The club house was very nice, we enjoyed the pool table. We did not use the hot tub. We tried one of trails, but it wind behind the domes and cabins. Check out was super simple, we followed their guidebook. We really liked the gated entrance and felt safe. We would stay here again, easy drive into Hot Springs."