Nusa Dua hotel guide. Independent hotel in Nusa Dua, Bali

"An absolutely outstanding resort that redefines excellence. From the moment you arrive, you’re met with the warmest welcome and an attention to detail that feels almost effortless. Every aspect of the experience is thoughtfully curated, leaving you wondering what more could possibly be improved—because nothing seems overlooked. The setting itself is breathtaking, a true piece of paradise on earth, where luxury and tranquility exist in perfect harmony. Simply put, it’s the kind of place that stays with you long after you leave. We would love to express our gratitude to every person who made our holiday unforgettable! ❤️🎉🙏"

"Paid for the cliff suite only to walk in and my room smelling of paint fumes on day 3. They were working next door and didn't think to take into consideration the smell will linger into the other rooms. They had to move us to another room that just didn't have the great view we had. They had us go wait for 30min. Downstairs for them to not know anything till I said something. Then invited us for lunch to there Beach restaurant but no communication to anyone about that. The views and hotel is beautiful but Food and staff communication was not there."

"Overall the resort is in excellent conditions, the staff courteous and professional and close to a shopping area with a lot of eating options. We recommend it for your stay in Bali"

"Gorgeous resort, very unique in every way. "

"Nous avions réservé une chambre vue mer, mais il n’y en avait plus de disponible à notre arrivée. Ils nous ont offert une chambre avec piscine. Le déjeuner est excellent et tous les repas pris sur place étaient vraiment savoureux. Le personnel est toujours aux petits soins envers les clients. On s’y sent vraiment très bien. "

"To my surprised they have upgraded me to a villa and it was so beautiful and I greatly appreciated. I was only there for 2 nights but will certainly be back to stay for longer. The breakfast was absolutely delicious, you would find anything hot or cold and the croissants were delicious. Amazing place, right on the beach and the staff were so friendly and welcoming. Love Sofitel Nusa Dua, thank you for your hospitality."

"Amazing Breakfast. Gorgeous pools and outside amenities with beach. "

"Lovley for older family’s. Kids club isn’t good for young or older kids. My 7 year old refused to go back. Very nice kept hotel, almost immaculate. Food not overly exciting. No swim up bar. Kids club closes at 5pm. "

"The main building rooms just feel dirty. We had cockroaches get into our food in the room. We had a really bad room service chicken meal that we couldn’t eat. We left after 2 nights of a 5 night stay. We had already moved rooms twice and they wanted us to move a 3rd time. They get you to sign a form at check in that you aren’t entitled to a refund (if you booked a room with no refund)… this should have been a red flag. They then tried to get me to sign a form on departure stating I wouldn’t be entitled to a refund. We haven’t even asked for a refund we were just happy to get out of there. In fairness- we stayed in the main building, I believe the kids side is newer. A few good pool slides and a kids club are very available at a lot of hotels in the area so I would definitely skip this place if you are reading this. "