Search Hotels Near Ocho Rios Craft Market, Ocho Rios

"Staff said they upgraded my room. But it was a downgrade. I had to go back to the front desk and get my original room back. Then they tried to charge me for it"

"Not clean , very dated , no coffee in room . Toilet was very filthy, was not flushed from previous people . Will not return."

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the experience even more special. The hotel itself has a lovely rooftop pool and a great overall vibe. Staff were professional, friendly, and made the stay feel easy and comfortable. Wishing the team continued success — I’d definitely recommend Saga Palma Hotel to anyone visiting Jamaica."

"Thanks. Nice stuff. Building needs a lot of tlc"

"I was pleased with the overall experience and will return in the future 👍"

"The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the amenities in the room, water a refrigerator, and a kettle with very much appreciated. Staff were helpful and friendly."

"Pull up to the front desk it wasn’t bad but that area could use a little work. The gentleman at the front desk was pretty professional. The property could use a some renovation also. Pool area was clean. Proceed to the room area I must say it was clean smell good and all I could need for a weekend getaway was there. My only problem I had is that I ask for a dueen bed and I think what I get was two double. But I’m not one for complaining so it was all good. I will definitely be going back there."

"Beautiful property, most of the staff are absolutely amazing... but due to the few inconveniences we had we will not be back to this couples.... we will stick with Negril and swept away, hopefully they are still as we remember . Still 5 star but dropped the ball on us this stay. Probably more my luck , then the norm."

"Our stay was very enjoyable. "