Search Hotels Near The Oncenter, Syracuse

"when i checked into hotel i was given room on first floor - when i asked for a higher level i was told the air conditioning was broken and i should stay on first floor bc it would be cooler. i was also told they were in process of fixng the air but i was not fixed and the room was warm and stuffy. I wanted to go to gym in the morning but found out there was no gym even though the website said 24/7 fitness center and included photos. I was told the website had not been updated. THe hotel restaurant also is closed monday and tuesday so no breakfast available. "

"Very nice hotel."

"Breakfast was good. Room was clean."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again. "

"Neat"

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"Accessible room was not accessible. One grab bar in a tub. None near a very low toilet. Accessible rooms should be equipped with items to provide independent stay. It was just a regular old room. "

"Hotel was very clean and staff was very friendly l. The walls are think and we could hear alot of noise in the hall and the doors are not soft closing so when people came out of the room the doors slammed shut. But I would stay there again"