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Ulasan untuk Bespoke Hotel Shinsaibashi

3.5 out of 5
Bespoke Hotel Shinsaibashi
2-6-25 Minamisenba, Osaka, Osaka

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 199 dari 392 ulasan" "
Penilaian 8 - Bagus. 122 dari 392 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 392 ulasan" "
Penilaian 4 - Buruk. 18 dari 392 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 392 ulasan" "

9,0/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Gayle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly and helpful..The location was convenient for shopping and meals. Buffet breakfast was reasonable and convenient. The room is very small but we managed.
Menginap 5 malam pada bulan April 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!Thank you for your valuable feedback.We will make every effort to further improve our services.We look forward to welcoming you again!

6/10 Cukup Baik

Ryan

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location is amazing and so close to shopping areas, and restaurants. We only used public transport once and walked everywhere from the hotel. However, the rooms are tiny. We booked a "4 person" room for our family of 4. The rooms are barely big enough for a couple, so be warned... the family rooms are NOT suited for 4 people. They are so small you can only open one suitcase at a time. We are not big people either.
Menginap 5 malam pada bulan April 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!We are sorry to hear about the size of your room.We will make every effort to further improve our services.Thank you for your valuable feedback.

8/10 Bagus

TENG

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Double bed room is very small, not enough room to fully open your luggage. staffs are nice, they speak good English.
Menginap 2 malam pada bulan April 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!Thank you very much for your compliments to our staff.We look forward to welcoming you again!

6/10 Cukup Baik

khanh

Didn’t really clean the room and the washroom stunk like sewer all the time
Menginap 7 malam pada bulan April 2024
Tanggapan dari BSPK HOTEL Shinsaibashi Front Dest pada tanggal 26 Apr 2024
Thank you for staying at Bespoke Hotel Shinsaibashi.However, we are very sorry for any discomfort you may have experienced during your stay.We will review our guest rooms again and strive to provide you with a more comfortable experience in the future.Thank you for your valuable feedback on your stay.

10/10 Sangat Bagus

Yuen Ting

Menginap 1 malam pada bulan April 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
ご利用ありがとうございました。またのお越しをお待ちしております。

2/10 Sangat Buruk

Loredana, Norfolk

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked a twin room that was advertised as for sleeping 4 people, 2 adults and 2 kids age 12 & 10. The room we were provided could barely accommodate 2 people. The staff was in agreement that the room was too small and the only thing that was offered was to book and pay for another twin room. The beds weee tiny like kids size beds. Terrible experience and absolutely not worth almost $600 that we paid for a two nights stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari BSPK HOTEL Shinsaibashi Front Dest pada tanggal 26 Apr 2024
Thank you for staying at Bespoke Hotel Shinsaibashi.We sincerely apologize for any discomfort you may have experienced during your stay.We will take appropriate measures to make your stay more comfortable.Thank you very much for your valuable feedback on your stay.

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is the best!! It’s a 15 min or less walk to the shinsaibashi shopping area
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!We are glad you were satisfied with our location.We look forward to welcoming you again!

6/10 Cukup Baik

Cameron

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
ご利用ありがとうございました。またのお越しをお待ちしております。

8/10 Bagus

Charng Shu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I did not rate 5 stars because the room I stayed was a little bit small.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!We will do our best to make you more satisfied.We look forward to welcoming you again!

8/10 Bagus

Takao

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
きれいで良かったです。 提携駐車場があれば完璧でした。
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
この度はビスポークホテル心斎橋をご利用いただき誠にありがとうございました。お客様の貴重なご意見ありがとうございます。またのお越しをお待ちしております。

8/10 Bagus

Andy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
ご利用ありがとうございました。またのお越しをお待ちしております。

8/10 Bagus

Man Yee

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel does not have it's own parking site but it provided us a handout with detail instruction on where to park our car - the room is rather new and modern (bonus point on the huge bathtub) It's within walkable distance to Shinsaibashi, most of the staff are nice and friendly except for a few has a bit of attitude issue but overall it's acceptable consider the price I paid
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari BSPK pada tanggal 26 Apr 2024
Thank you very much for staying at Bespoke Hotel Shinsaibashi!Thank you for your feedback to our staff.We will share your valuable feedback with our staff.We look forward to welcoming you again!

8/10 Bagus

?

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Rooms are okay but it’s too small and we saw a cockroach on the floor of the toilet at the first day we stay here
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari BSPK HOTEL Shinsaibashi Front Dest pada tanggal 26 Apr 2024
Thank you for staying at Bespoke Hotel Shinsaibashi.However, we sincerely apologize for any discomfort you may have experienced during your stay.We do our best to ensure hygiene on a daily basis,We will further strengthen our hygiene checks based on your review.Thank you very much for your valuable feedback.

10/10 Sangat Bagus

CHIHIRO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

suguru

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
添い寝の子供のタオルや歯ブラシ等が用意されていなかった点が残念でした。
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Kong Yuen

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
我們在1時30分在櫃台check in ，職員說3點才可以，我們一家人就在大堂休息等候，到了2時15分時，有一班人去check in ，職員給他們房間，然後我再去詢問職員，原來已經可以check in 了，但職員竟然不通知我們，這種服務太態非常差！酒店的位置亦不是網上說的那麼方便
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Elizabeth

Bepergian bersama teman
Average Japan stay. Small room and average breakfast.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Maxime

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks you so much again sorry for my mistake
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

jinsoo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
아늑한 분위기의 방이 좋았고, 직원들도 친절합니다! 번화가랑 조금 거리가 있지만 걸어갈정도의 위치였고 다음번에 또 오사카를 간다면 묵고싶은 숙소였어용

8/10 Bagus

Michael

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kazuhiro

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

MIKI

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Annie, torrance

Menginap 5 malam pada bulan Desember 2023

6/10 Cukup Baik

chui man

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
衛生情況個人覺得一般般，房間有點細，其他方面都很好，交通方面，近市，服務方面也不錯
Menginap 6 malam pada bulan Desember 2023

8/10 Bagus

Po Wa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tho

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Sehee

Disukai: Staf & layanan
The hotel is nice but we were just taken back by how small the double bed room was. I could not sleep it is probably better for a single traveler or get at least a twin bed
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Tsz Ching

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room is a bit small but clean and new
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Jonathan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, minus the super weak internet wi-fi connection.
Menginap 4 malam pada bulan Desember 2023

4/10 Buruk

Franz Martin, San Diego

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Poor rating due to the terrible WiFi. As travelers, this is so important and Bespoke’s WiFi was basically not functional. Other than that, the location was great near Dotonburi. The rooms were small, but clean and have a fridge. There is a washer and dryer on the second floor, as well as a microwave, ice machine, and vending machine. Staff was also friendly.
Menginap 4 malam pada bulan Desember 2023

4/10 Buruk

Lynn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were so dusty. Clumps of dust inside the bedroom that is why when we leave we open the windows to refresh the air. The headboard of the bed was especially filled with dust. Check in was at 3pm so they can clean the rooms but I don’t think the cleaning staff was trained well especially in Japan where most of the hotels we stayed in were super clean. There were many amenities missing in the bathroom. The refrigerator is barely working. The breakfast place on the first floor is if you purchase the ticket the day before it is ¥1,500 and if you walk in the day of it is ¥1,800. It does not make sense. Why should I be penalized the day I want to walk in for breakfast. The food selection is not that good either. Better grab something from Family Mart across the hotel. They have better choices. Concierge was not helpful in assisting us for checkout like we needed the cart which looks like a cart for delivering dirty laundry. I will not recommend this hotel. They need to train their front desk people to be more welcoming with guests. I didn’t expect this from a Japanese hotel.
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Katie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location - close to lots of restaurants and the metro!
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Susan

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very comfortable and decent space. Didn't feel cramp. A very modern hotel, close to transport and shopping.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

YEN CHIH

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
環境很讚！離心齋橋雖然有點距離，但也是很近唷
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

SUNGJO

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
대부분 청결한 편이지만, 전등에 비치는 벽면 먼지가 내내 거슬렸습니다. 조금만 걸어나가면 각종 편의시설 및 쇼핑시설 등이 매우 근접했습니다. 한국 직원 분도 최소 2명 이상 계셔서 소통도 원활했고, 면도기, 샤워타월, 빗, 화장솜/면봉 어메니티를 내가 알아서 가져다 쓸 수 있는 부분도 좋았습니다. 일본 숙소는 전반적으로 좁은건 어쩔 수 없는 부분인 것 같구요. 대부분 만족하며 여행 다녀왔습니다.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

seo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Wing Shan Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
nice and clean room nice service and convenient
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Christopher

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
is good but house keeping need improvement
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Fasilitas
good hotel but a little walk from the area it is ok tho
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Megan

Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

Arnold

Bepergian bersama keluarga
Compared to Shinjuku, there were more amenities, staff were more accomodating
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

SEUNGJIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Tessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

4/10 Buruk

Kwong Sang

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Robbie, Dalkeith

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was in great condition with modern decor, plenty of plugs and a spacious room. The area is a 10 minute walk from Dontonbori so is quiet but close enough you’ll not be short of options for eating/drinking. Staff were very nice and helpful, couldn’t recommend enough!
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

CHUNLONG

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
4人で予約したのですが、備品などは2人分しか用意されていなかった。
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Caitlyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Carmel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay here!
Menginap 5 malam pada bulan September 2023

8/10 Bagus

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Nigora

Disukai: Kebersihan
Menginap 2 malam pada bulan Oktober 2023