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"Room was clean and the balcony was great. The Front desk was friendly, responsive and courteous and concierge was extremely helpful and took time answering questions and printing directions. However, what impressed us the most was how Tien and he colleagues at the front desk and security found and held my daughter's all-important headphone - after we failed to do so during check out. They had packaged, taped, labeled, recorded and stored the lost/found item very professionally. It proved the hotel has an established customer-care process beyond providing food and clean rooms. My daughter expressed how grateful she was to the hotel staff."

"The breakfast was good, great shuttle service "

"The staff was great! I called prior to arrival with a request regarding room location. That was taken care of without a hitch. My room was very clean. The linens particularly looked and smelled crisp and clean. I will visit my son regularly, and I have now found my go to hotel."

"one of the best rooms i’ve had in all of nyc! spacious, room for storage, clean design. had the best weekend here! highly recommend for barclays center concerts or games "

"Clean and unique rooms with fun amenities and pleasant surprises. Very clean. Hotel staff very friendly. The restaurant food was excy"

"Everyone was great"

"Clean amenities, sweet staff, comfy bed; food; not do good🙄"

"Easy check in and out process. Very nice staff, most important room was clean and bed was comfy "

"Room were clean and comfortable "