Search Hotels Near Paint Creek Recreation Area, Greeneville

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "

"Very helpful staff; beautiful property convenient to the heart of Asheville."

"I am giving this a lower review for a few reasons, the mattresses were so uncomfortable and the bed frame in the main bedroom rattled like a bunch of chains every single time you would move. Living room furniture was also pretty uncomfortable. Finally the first night we were there, there were strong storm that came through in the early morning and the main bedroom has a slight hang over the base structure and it actually shook the entire room, kind of unnerving. Unit was very clean and had a nice view but wouldn’t stay again if I can’t get a good nights sleep. "

"Better parking spot needed for cabin"

"Stayed 5 days. Check in was fast and efficient. All staff were kind and helpful throughout our stay. Property was very clean and further upgrades are being completed which is nice to see."

"Cute!"

"The place was very clean and the perfect location to downtown Gatlinburg and Pigeon Forge. The views were spectacular and we even had a bear sighting!"