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"Staff were always ready to help with a smile and attentiveness. We enjoyed our stay. Will definitely stay at Mandarin Oriental again. Thank you 😊 "

"I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children. "

"Great service, nice facilities, gym was great"

"only complaint after being a loyal customers for many years, fm7 never upgraded me for free. "

"The decor was lovely. Amazing view and the cleanliness. "

"Situed just minutes from the Expo the hotel is very clean and the staff are all extremely helpful and genuinely welcoming. I can’t recommend this hotel enough if you’re heading to an event at the Expo!"

"We are very satisfied with our stay on this hotel. Will be returning on future vacation. "

"Old property in need of refurbishing but excellent customer service and great location. Highly recommended"

"I highly recommend the Fairmont Hotel Jakarta. Its location is within walking distance of shopping malls and just a 15-minute walk to the Indonesia Arena. The staff is amazing and incredibly helpful. I especially enjoyed the breakfast, thanks to Ms. Ary and her team!"