"We had a leak in our bathroom causing constant flooding in the bathroom. They tried to repair it by putting tape on it. Took 3 nights for them to finally move us into another room.
The 2nd room had a loose shower head, which fell onto my son's head causing a bump. They came and tightened it slightly and it fell again causing more injury.
They failed to clean our room a few days, which left us having to use dirty towels constantly.
When providing towels, we kept having to call down for them to provide towels as the house cleaning kept taking them and not replacing them.
They did not provide bedding for the sofa bed, when I called for it, I had to set it all up myself.
The hotel was under renovation, they we drilling and banging until 2am for the first 2 nights until I complained.
"
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