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"The property was lovely as most resorts in Puerto Vallarta. My issue was not with the physical appearance of the resort or the majority of staff. "

"A really nice little hotel if you don’t want an enormous, sprawling complex. Has everything including an OXXO on the main level!"

"Great service, availability of food and drink, being right by the beach, warm pool, and kids’ club. "

"Room / view/ staff and food were all wonderful !! I stayed in the south tower which had a wonderful rooftop pool / bar ..all the food was wonderful and the spa was fantastic and beautiful.. will definitely return "

"Everyone was wonderful! Food was great and rooms were clean! Building overall could use some upgrading but other than that customer service was great!"

"Rooms are clean staff was amazing food buffet is 100% better than the restaurants there honestly "

"Great staff, will be back "

"The room was lovely. Views superb, quiet, apart from a bit of traffic. However, we couldn’t use our credit card to check in, had to use cash. We weren’t the only guests this happened to. They xanclled our last 2 nights, with a week’s notice and offered no compensation. We later learned everyone had been cancelled to accommodate a wedding..surely they knew about this more than a week ahead! The advertised airport shuttle did not exist. Neither did the advertised coffee machine in the room, although there was a large communal kitchen . Would not recommend this hotel, except for the wonderful location and good pools."

"We loved our stay. The views are phenomenal. We love listening to the ocean 24 seven. The rooms are open area and bright. Clean and amenable! The owners are also very kind and helpful. It was a pleasure to stay there! We look forward to another visit when we return."