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"The hotel was nice and the pools were clean. It was in a beautiful location and gives a very chill vibe. The problem is, you’d always have to wait for the buggy service which isn’t always available if you want to go anywhere from the lobby, or you’d have to walk up a hill. We also had a problem with the phone in the room, it never worked and the workers never did anything about it. We couldn’t reach the front desk unless we physically go talk to them in the lobby. We also had a huge noise issue from the guests downstairs of us, they blasted music at 12am for about an hour, and the hotel staff never did anything about it granted we notified them about the noise. We couldn’t sleep because of this until past midnight , and we had to go talk to them guests downstairs ourselves to tune the music down."

"Nice hotel need renovation. "

"We had a pool-facing room. (1) The constant disrespect of other hotel guests sitting on our bedroom steps into the pool, & being intimate with one another, was very annoying. Hotel guests should not be allowed to sit on any steps which is not outside their own bedrooms. (2) Patrons having very loud get-togethers outside their bedrooms by the poolside should not be allowed. This is totally disrespectful towards other hotel guests. (3) The private playing of excessively loud music by hotel guests in the pool area should not be allowed. Hotel guests pay top dollars for their hotel stay, & the decibel level of private music needs to be controlled. All the above put a damper on our stay!"

"Breakfast was great, room was clean. Staff were friendly. Very busy hotel."

"Relaxing tropical garden setting. Quiet and tranquil villa with private plunge pool overlooking garden with ponds, and large bathtub in a very spacious bathroom. Staff attention to rooms daily was prompt and conscientious. Convenient location a short walk to the main Karon beach and to nearby markets and stores."

"This hotel is excellent service staff was awesome. I would recommend this Hotel to anyone 12 V of 10."

"I had the king size bed and the place I had was overlooking the city/mountain. It was a great view and for the price, very satisfactory "

"Location was great. Shuttles inside and outside the property were highly convenient. Overall experience was exactly what I needed."

"excellent housekeeping, excellent attention to guests, very nice pools."