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"Perfect location, excellent staff."

"The views are amazing staff was really great. Had our own pool in our room that was clean each morning."

"Great location right near the beach and well appointed and equipped rooms. Staff were nice and gave us an early check in. Has parking too."

"Je me suis blessé au genou droit et je n’ai pas pu me présenter à l’hôtel. J’attends toujours la décision s’ils me remboursent ou non. Je ne paierai plus jamais d’avance avec Expedia, je paierai sur place.🤨☹️"

"This hotel is a true hidden gem. It’s my third time back and I cannot wait to return again. The staff is incredible, the food is wonderful, the ambiance and property 5 star!"

"We stayed for 3 nights April 20-23, 2026. Rooms are nice, overlooked the ocean with excellent views. Rooms cleaned each day and staff were all friendly. AC in the rooms and it was hot out. The AC worked well, not excellent, however, worked well enough. I would book this room again. There are four rooms that overlook the ocean while four other rooms that really have no view at all. "

"La Valise Mazunte is, without question, a stunning property. The design, the views, and the overall atmosphere are exceptional, and the food was a true highlight—the chef is superb and delivers a memorable culinary experience. However, the service unfortunately falls short of what one would expect from a hotel with such potential. While the staff is genuinely kind and well-intentioned, the hotel feels understaffed and unable to deliver a luxury experience. There is no room service, no minibar in the rooms, and no poolside or beachside service, which makes the stay feel limited—especially given the remote location. I booked this stay to celebrate my partner’s birthday, and arranging something as simple as a special meal proved unnecessarily difficult. Communication before arrival was slow and required multiple follow-ups, even through Instagram, just to get a response via WhatsApp. During the stay, service remained inconsistent. The bartender was attentive, but overall service was slow, and staff seemed constrained in what they could offer. The wine selection is also very limited. The rooms are comfortable, but attention to detail could improve. For example, our room was supposed to include a video projector (the only one on the property), but it was unavailable due to repairs, which we were only informed about upon arrival. This is a hotel with incredible potential, but currently it feels like it delivers the bare minimum operationally."

"La dueña del hotel es un encanto y siempre está atenta a las necesidades de los huéspedes. El lugar es lindo, ubicado en una colina que funciona bien para hacer ejercicio caminando de ida y vuelta a Mazunte. El baño está bien, aunque se filtraba agua del lavabo y era imposible no encharcar al bañarse. La chica de limpieza muy buena y acomedida. Los cuartos no cuentan con frigobar, por lo que dependes de un “mini bar” comunitario. No proveen de botellas de agua, tienes que comprarlas. "

"Hotel is on the beach with great food and service if you want to just relax and go nowhere!"