Search Hotels Near Chenay Bay Beach, Christiansted

"The room was beautiful & extremely clean & the view was even better. Day 3 we noticed the staff didn’t seem super thrilled to be working/serving us. The staff at the bar outside by the pool and the girl in the cafe were excellent, however staff at the desk and in the restaurant weren’t too friendly. We also noticed day 3, they had told us they were expecting like 178 people at the resort and we definitely felt that because they ran out of food at dinner and for breakfast/lunch. Paying for all inclusive it was a real bummer. I also paid for a protection plan for my stay and when my flight got cancelled, they refused to refund me for the night we lost and then didn’t have space to accumulate us to extend our stay. Super bummed out all around, thank God the beauty outside outweighed all of this or our trip would have been ruined. "

"Room was a bit small but nice. Pool and restaurant were good and it was in a good location, walkable to most things we wanted to do. "

"This resort is a 10/10 I love every thing about this place good customer service good hospitality the place was so awesome I will be back to this resort "

"I would stay here again. We were here 9 years ago and loved it! It was just as good this time. Views are wonderful, beach is very nice and not crowded, bartender Connor was excellent and food truck was delicious!! We fell in love with the cats around our cabin. All in all, this place will always be our place to stay!! "

"I’ve traveled to various European destinations in Mexico and South America, but I’ve never encountered a five-star hotel with such a poorly maintained system. The patio was littered with discarded boards, and the shower leaked. The housekeeping left dirty towels in the rooms, and there were even dead roaches on the floor. My children had bites on their arms and legs when they woke up in the morning, which I suspect were bed bugs. I called the hotel and notified the front desk as soon as I left the resort to prevent future guests from being exposed to the same problem. Unfortunately, the management never returned my call. To make matters worse, several female staff members in the restaurant and bar by the beach were extremely rude. Clearly not worth the money spent."