Cari Taman Karavan di Pantai Zamrud

"We were there for 3 days and had to complain about the hot tubs not functioning twice. I was told by a local that has an out of season pass to use facilities that one of the hot tubs had been broken for many many months. Why not just put a sign out that is a kiddie pool and call it done? Why keep calling it a hot tub when everyone on your staff knows it will never have hot water in it? Why put staff and guests through a continuous "Is the hot tub working" loop? Why have staff lying to guests...

"Key security access for elevator use is good. Room was nice and comfortable. Upholstery needs some attention. Breakfast was good. Vending machines were iffy and front desk purchases are $$. Parking is easy and its a short walk onto the beach. I'd definitely stay there again. "

"Great small hotel with great restaurants and pool and ocean views."

"Loved the location. Beds were comfortable. Food is overpriced."

"One staff member was not friendly or pleasant. Our room was supposed to be cleaned on Sunday, 4/26, but it was never cleaned, so we went to mention this to the front desk. We were met with an argument/debate. Instead of saying, we will send somebody up to clean your room shortly we were met with an argument and accusations that we must have had the do not disturb sign on, which wasn't the case and she stated this before we even had giving her our room number. Second, we asked for towels as our...

"The bed covers had red stains all over them, looked like lipstick Atleast that’s what we were hoping. Didn’t see any type of bugs so that’s a good sign of cleanliness just the stains the bed covers "

"Was disappointed in the hotel. Very nice looking but could not get our room cleaned in a timely manor. Getting to the room from check in was very confusing they didn’t mention you walk through the parking garage. We went back to the front desk twice until a nice lady walked us to our room. I paid for the Suite and a balcony room. The picture showed a patio set. The balcony was so small you could barely even stand out there. Lots of construction going on. The pool said there was service until 10...

"Clean room, great customer service, great location"