Golf
Cek ketersediaan

Ulasan untuk The Cove at Atlantis

5 out of 5
The Cove at Atlantis
Paradise Beach Drive, Paradise Island, New Providence

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 542 dari 1004 ulasan" "
Penilaian 8 - Bagus. 209 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 127 dari 1004 ulasan" "
Penilaian 4 - Buruk. 68 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 58 dari 1004 ulasan" "

9,0/10

Kebersihan

8,4/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ilinca C, Trussville

Bepergian bersama teman, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Great time
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

MADHU S, Edison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed there for three nights. Excellent experience will go back again to stay at same property cannot ask more than this.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 26 Apr 2024
Dear Madhu,Thank you so much for staying with us at the Cove and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Sangat Bagus

Pamela D

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome place to stay. Would recommend it to anyone traveling to the Bahamas.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 26 Apr 2024
Dear Pamela,Thank you for vacationing with us at the Cove, it was a pleasure to have you! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

4/10 Buruk

antal

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great facility horrible problem resolution and management engagement on issues. No where in comparison to Atlantis Dubai with service. Facility great, pool great, food options great and spa great. Two night stay with to many issues and no proper resolution follow up. Unfortunate because it’s my 3 rd time to Atlantis 13 th to Bahamas.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 24 Apr 2024
Dear Antal,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

10/10 Sangat Bagus

Josee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personnel très à l’écoute, très propre
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 19 Apr 2024
Dear Josee,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

8/10 Bagus

Yulonda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Alantis Team pada tanggal 18 Apr 2024
Dear Yulonda,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Keris M

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was outdated. Elevators broke daily but they were fixed promptly. Service was amazing. Staff was wonderful. Great staff. I look forward to visiting after the upgrades.
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 15 Apr 2024
Dear Keris,Thank you for vacationing with us at the Cove, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to address and improve.Thank you so much for your feedback and we can't wait to welcome you back again!

6/10 Cukup Baik

John

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
It was a nice experience
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 15 Apr 2024
Dear John,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

8/10 Bagus

Christine Q.

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
The reading lights (above the beds) in our suite didn’t work. One of our bathroom sinks didn’t drain properly. Housekeeping didn’t do a great job (surfaces in our room weren’t wiped down, the carpet wasn’t vacuumed, the bathroom mirror was spotty/streaky). The bathrooms near the Cove/Reef beach were gross and not attended to (e.g., no toilet paper, no paper towel). While the staff at the front desk was lovely, other staff (e.g., bartenders at Fish and Paranza) were less so. The food at the restaurants was good (but not amazing, which I expected, given the caliber of the resort), and the prices for everything were exorbitant — especially given the cost just for the room! I will likely not go back.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 14 Apr 2024
Dear Christine,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

8/10 Bagus

Lauren

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 11 Apr 2024
Dear Lauren,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Henry

Menginap 4 malam pada bulan April 2024
Tanggapan dari The Atlantis Team pada tanggal 1 Mei 2024
Dear Henry,Thank you so much for staying with us at the Atlantis and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Alantis Team pada tanggal 2 Apr 2024
Dear Daniel.Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Sangat Bagus

Nancy Neal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 2 Apr 2024
Dear Nancy,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Bagus

Lauren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our family loved our stay at the Cove. Even though it was a busy spring break week, we still managed to do all we had hoped to do. Only difficulty was securing breakfast - limited options available.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 2 Apr 2024
Dear Lauren,Thank you for vacationing with us at The Cove, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to improve. Thank you again and we can't wait to have you return again!

4/10 Buruk

Jose

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Check-in today at around 4:00PM and it took a long time (after a long trip) and there was no acknowledgement from anyone of us standing there right at the reception floor, and until I asked a concierge that wasn’t talking to anyone to please help us check in and just said to give her a moment until one of the only two other people working there was able to get us in. Even though I asked very politely, the receptionist flat out said there was no availability whatsoever for upgrading the room. And as I was afraid to see from previous reviews, the room (I’m sure was nice when built) is clean but has no view, it is now very outdated, carpet is beyond its last leg (very worn) and everything is just outdated for the price per night. To get to the room we were just told left, right, and left again… is like you are on your own kind of a place. The WiFi credentials had my last name spelled incomplete/incorrect, and it took three calls to get this information from them in order to log in. We had a walk at the beach for sunrise and saw trash on the sand, sea-weed, a left behind old sandal, not what you would expect to see on a place like this for what the cost is. Not a good first day.
Tanggapan dari The Atlantis Team pada tanggal 28 Mar 2024
Dear Jose,We are disappointed to hear about your overall experience thus far. We want all our guests to have an amazing stay and extend apologies to you. Someone will be in contact with you.

4/10 Buruk

David

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
- Rooms toilets don’t work - Restriction on using the pool in limited hours ONLY because of union workers - Closets lights also don’t work - very expensive The Cove and not good value for money
Tanggapan dari The Atlantis Team pada tanggal 28 Mar 2024
Dear David,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 25 Mar 2024
Dear Nicole,Dear Sebastian,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

2/10 Sangat Buruk

Mikhail

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Wifi doesn't work. We asked the administrator to check if there was a problem, they took my phone and put it in airplane mode. CRAIG LIGHTBOURNE. HOTEL MANAGER - BAY AND REEF Atlantis and the manager told me that he could send someone to my room after dinner, but at the moment there was nothing that could be done. The manager does not know how to solve the problem, he is not a professional at all, I don’t know how you can keep such people in such positions. I will never come here again and will not recommend it.
Tanggapan dari The Atlantis Team pada tanggal 18 Mar 2024
Dear Mikhail,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

6/10 Cukup Baik

Seth

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The Cove is meant to be the high end property in the collection of hotels at Atlantis. The staff were largely friendly, but spent much of their effort making up for the woeful lack of investment in upkeep around the Atlantis. The place is falling into the ocean. Check-in: After a lengthy flight, I arrived to find a line about 25 to 30 guests long, literally weaving out the door, trying to check in. There were 7 stations to check in, but only 2 people working those stations. After waiting in line for 45 minutes, when I got to the front, the (very sweet and professional) hotel staffer told me that I did not have to wait in this line, as I could have used the VIP access (would have been good to know). She then walked me over to the VIP access desk, only to discover that (surprise surprise) NOBODY WAS WORKING THERE! Room: I booked a high floor suite with club access. After the hour ordeal of getting checked in, I was able to access my room. I went into the bathroom and noted that the shower handle looked askew. When I attempted to turn on the shower, no water came out. I went to pick up the phone to call for service, but there was no dial tone. So I went to the other phone in the room, to discover that the “number 2” was locked in place, so I could not actually make a phone call. That night, as we turned off the lights to go to sleep, I discovered that I had been given the room right by the elevator machinery, which, it turns out, was badly in need of a tune-
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 14 Mar 2024
Dear Seth,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The views from every direction were just amazing, the pools and beaches were perfect. Staff and dining locations were also amazing, looking forward to our next trip back!
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 11 Mar 2024
Dear Donald,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

10/10 Sangat Bagus

Thomas

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Alantis Team pada tanggal 2 Apr 2024
Dear Thomas,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

6/10 Cukup Baik

Ala

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
its perfect for everyone if you have family or just adults or young people with friends all people have fun and safe. staff is very nice and helpful they are so clean and care about their job. I definitely suggest this hotel
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 11 Mar 2024
Dear Ala,We appreciate your taking the time to share your feedback with us and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

8/10 Bagus

Jamal Farouk

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Atlantis Team pada tanggal 7 Mar 2024
Dear Jamal,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again.

8/10 Bagus

SANDEEP

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
all activities in the resort
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 5 Mar 2024
Dear Sandeep,Thank you so much for staying with us at the Cove and for this feedback and great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Bagus

Ryan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not a bad property, offers lot of activities and options to eat
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari The Alantis Team pada tanggal 5 Mar 2024
Dear Ryan,It was a pleasure to have you and your family stay with us at the Atlantis. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back to paradise again soon.

10/10 Sangat Bagus

Michelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time! The Cove was very nice the beach was beautiful and the staff was friendly and professional! Food was great! Definitely will be going back.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 3 Mar 2024
Dear Michelle,Thank you so much for staying with us at the Cove and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again for staying with us and we hope to welcome you back

10/10 Sangat Bagus

Ilona

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 29 Feb 2024
Dear Ilona,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Sangat Bagus

Brittney Von

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Atlantis is a great property, the cove tower in particular is nice and new, close to the action. It is more windy than the royal tower since its right on the water but we also went in the off season.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 28 Feb 2024
Dear Brittney,We are so thrilled that you had a great stay with us at the Cove and took the time to share your feedback. We truly appreciate it. At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again for staying with us and we hope to welcome you back again.

8/10 Bagus

Guillaume

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They need to up grade the restaurant. Concierge was ok…
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 26 Feb 2024
Dear Guillaume,Thank you so much for taking the time to write a review. At Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. We want each guest to have an amazing stay and will take your feedback into review. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again.

8/10 Bagus

Jennifer Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 26 Feb 2024
Dear Jennifer,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again

8/10 Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 25 Feb 2024
Dear Helen,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Jamie L

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful property and everyone was super friendly and helpful.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 21 Feb 2024
Dear Jamie,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Sangat Bagus

kimberlee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
EVERYTHING AT THE ATLANTIS IS PERFECT! It never disappoints!!!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 20 Feb 2024
Dear Kimberlee,Thank you for returning to the Atlantis and for vacationing with us at the Cove, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All your feedback will be shared with our team. Thank you so much again and we can't wait to welcome you back again soon

8/10 Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Service could have been better at times
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 16 Feb 2024
Dear Patricia.Thank you for staying with us at the Cove, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns. Thank you again and we hope to have the honor of welcoming you back again.

2/10 Sangat Buruk

Scott, Lafayette

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 19 Feb 2024
Dear Scott,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!

10/10 Sangat Bagus

Barbara

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is friendly and helpful which makes the stay so pleasant.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Atlantis Team pada tanggal 11 Feb 2024
Dear Barbara,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time at the Cove. We look forward to welcoming you again.

2/10 Sangat Buruk

Jason Lee

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Passport was stolen by the staff out of our room. Hotel manager could care less about it. Took the fun right out of the trip. Never again….
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 9 Feb 2024
Dear Jason Lee,Thank you for taking the time to share your feedback on your recent visit with us at the Cove Atlantis. We are truly y dismayed to read your review as a resort, we take great measures to ensure the safety of all our guests and their property.We are sorry to learn that your vacation was adversely affected by this unfortunate loss, and we apologize for the inconveniences you experienced as a result of this.We appreciate your stay and will share your feedback with the Team.

6/10 Cukup Baik

cyril

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in a room with access to the Lapis Lounge. The in room dining menu was poor with very limited options ie Tukey club sandwich. We had to leave crockery outside the room and this was still on the corridors in the morning. Water was provided in the rooms but the in room bar was empty. The Lapis lounge was a dissapointment. Breakfast was the same every day with bread or croissant and scrambled egg. The staff did not bother to fill up finished platters of snacks at other times. The swimming pools are good. Our room faced the adult pool and we had blaring music from 10-7. 15 percent added to all bills as gratuity but staff still wait to be tipped.
Tanggapan dari The Atlantis Team pada tanggal 2 Feb 2024
Dear Cyril,Thank you for taking the time to write a review. While we aspire to nothing short of 5 stars, we clearly missed the mark with you and for that we are truly sorry. Please know that your feedback is taken very seriously and will be used to improve our operations.Thank you again and we hope to have the honor of welcoming you back again.

10/10 Sangat Bagus

Roy Ernest

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
First class
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 29 Jan 2024
Dear Roy,Thank you so much for staying with us at the Cove and for this great feedback and rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Bagus

Gustavo

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 21 Jan 2024
Dear Gustavo,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Ravinder

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property with pristine beaches. Cove open air lobby was amazing. All Atlantis resorts were beautiful. Wonderful service with plenty of food options. Chop Stix was little disappointing, service and food was below standards.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 20 Jan 2024
Dear Ravinder,Thank you so much for your recent stay and review. We are happy to read that you enjoyed the property and amenities offered. While we weredisappointed that you didn’t have a five-star experience at Chop Stix, we will be sharing your complete review with our Team to ensure that we learn and grow from your feedback. We hope that you will stay with us again.

10/10 Sangat Bagus

Sonia, Thonotosassa

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It’s a beautiful hotel! Many employees are so nice; however, others seem to be very unhappy. The grounds were kept very clean and well manicured.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 18 Jan 2024
Dear Sonia,Thank you for vacationing with us at the Cove, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to address and improve.Thank you so much for your feedback and we can't wait to welcome you back again!

10/10 Sangat Bagus

Afiya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had the BEST time at the Cove. Reusable water bottles, tote and flip flops were the sweetest welcome gift
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 16 Jan 2024
Dear Afiya,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Sangat Bagus

Robert E

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the whole experience and atmosphere around the Cove. It is very relaxing and peaceful. First class resort.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 14 Jan 2024
Robert,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Sangat Bagus

Allison

Bepergian bersama keluarga
Disukai: Fasilitas
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 12 Jan 2024
Allison,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Jeffrey

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 14 Jan 2024
Dear Jeffrey,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Renee, Lake Worth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Ocean view from the bed beautiful. Service was awsome I do think the carpet in the room needed updating. They need way more places to eat.We had to taxi over to the Royal to eat every day.The Royal has MANY restaurants on a long strip.super trendy beautiful at night and the yachts are docked right next to the restaurants.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 11 Jan 2024
Dear Renee,Thank you for vacationing with us at the Cove it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve.Thank you so much for your feedback and we can't wait to welcome you back again!

10/10 Sangat Bagus

Sangamitra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
amazing place to relax and rejuvinate.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 9 Jan 2024
Dear Sangamitra,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Sangat Bagus

Gary W

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Atlantis Team pada tanggal 29 Jan 2024
Dear Gary,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Sangat Bagus

Niall

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Atlantis Team pada tanggal 8 Jan 2024
Dear Niall,Thank you so much for staying with us at the Cove and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!