Search Hotels Near Parque Zoologico de Chapultepec, Mexico City

"Servers were rude. Pool is clean and warm. "

"The business facilities were very good. It was a shame they weren't available on Sunday. Staff throughout were excellent - very friendly and responded promptly with a smile. "

"Excelente ubicación, staff muy amable. Solo las camas están excesivamente duras."

"Poor hygiene. Our bed hadn’t been changed. There were hairs everywhere, particularly when we pulled back the duvet. We complained. The lady changed the bedding but placed the disgusting bedding on top of my suitcase. I had to clean it myself afterwards. At breakfast we asked for tea a few times. The waitress ignored our request and chatted to staff. We booked a Junior Suite. The bathroom was tiny for a suite. This is more of a 2.5 star than 4 star as they advertise. I made a complaint asking for a refund but was offered an upgrade on my next stay. As if I’d ever think of staying here again. I’ve given two stars as the staff at the front of the hotel and the man making the eggs was very friendly and welcoming. Stay here if you like dirty bedding, poor service and a tiny bathroom."

"Very crammed rooms. Definitely not worth the money "

"Good location, clean room"

"Great location, clean and comfortable rooms, staff was very friendly and helpful when needed. Very professional and comfortable spot. "

"Great place! Very safe. I’d try 787 coffee around the corner! "

"Excellent restaurants in the property and near many other Michelin levels "