Search Hotels Near Samuel Eliot Morrison Statue, Boston

"The rooms are very small, property is not cleaned to normal standards. Elevator and common walls were visibly dirty. Great location and hotel stay was a good value, just need to understand this is an economy, low tier hotel."

"I made special plans as a Christmas gift for my family and chose this hotel as our landing place. When I was looking for hotels, I PURPOSELY made the decision based on the amenities it offered (room service as the main) and this hotel fit the bill. We were excited to spend time in our favorite city, hoping to wake up and order breakfast in bed, because that's what we like to do on special trips, maybe a late night snack, etc. Upon checking in we're were immediately let down by being told the number one amenity we wanted was not available. No where on the reservation details when I booked this hotel was there any mention of the overhaul being made and the restaurant was non existent. Had I known this, I would have made other arrangements. I had paid for everything up front, so I couldn't make different accommodations. To throw salt on the wound, I was also told I needed to pay a daily resort fee, which normally I have no problem with, however, this was no resort. We were in room 2514, thinking this was high enough to be able to sleep in and not hear any traffic noise from below. This couldn't have been farther from the truth as it sounded like we were at street level. The window had either lost its seal, or was not inspected to ensure a restful sleep as it also let in a lot of air when the wind blew. Deeply let down, and honestly kind of ruined a special gift to my family. "

"This is a great hotel with clean rooms, a wonderful restaurant, and an excellent location. But the best thing about this hotel is the people. Every interaction we had from the sidewalk to the front desk to room service was exceptional. The people here are friendly, courteous, professional, and always happy to help. Easily the best service we’ve had from a hotel in many years. I very highly recommend staying in this hotel."

"Beautiful Hotel. Clean rooms. excellent location. "

"Rooms were fine, after much turmoil to get. The fact the hotel didn’t honor my paid reservation and had to”put me up” at the Langham for the first night was a blessing. The second night they again said I didn’t have a reservation and had fully refunded my stay (they didn’t) and that I was to stay at the Langham (they didn’t have rooms for the duration) was appalling. On check in the first night (me and 1 colleague) we asked for a drink from the bar as we waited for 2 hours in the lobby for a written note, the came to us with 1 single bottled beer and 4 glasses. Needles to say I will never stay at an Omni operated property ever again. Worst experience ever!"

"Very nice place to stay with a good location"

"Super clean, attentive staff, great gym. Very comfortable beds "

"Dirty shower, over half of the light bulbs were out in the chandelier light fixture in our room, and entire floor (8) smelled like food the entire stay. Have stayed at this hotel 10+ times over the past 5 years for business because of the great location and and this stay in March of 2026 will be my last. The hotel is in major need of a refresher and is no longer as clean/held to the same standards it used to be held to. The staff used to be super helpful and attentive but that is no longer the case. "

"Staff was friendly, accommodating, and super helpful. Parking was convenient and well priced and room was fantastic. Loved the shower and all the lights. "