Search Hotels Near Port of Vancouver, Vancouver

"Wasn’t much of a fan of the hotel. Parking garage was full, I didnt quite felt safe. Staff was meh. "

"In the heart of downtown, steps away from food and shopping, 10 minute walk to casino, BC Place (soccer) & Rogers Arena (hockey). clean, spacious rooms, friendly staff, nice restaurant & bar on site."

"Our car was parked in the locked, secured parking garage unfortunately it was broken into, and our passports were stolen during our stay. Otherwise it is a decent downtown hotel and crime is outside of the control of each individual hotel and I do not blame them however, I do not believe a five star would be warranted since security was not on site or present."

"I was very underwhelmed with my first stay. The room was small and didn’t feel luxurious that I thought it should for the price. It was also quite noisy from doors from other suites slamming closed at all hours. My toilet seat kept sliding to one side too. Food was way too expensive. Not what I would expect from a luxury hotel. "

"It was our second time staying at the exchange and we loved it both times. Great customer service, clean and good location! "

"Great location and very clean room"

"There's not much to offer in regards to the hotel it looks like it's still under renovation not quite finished which will explain why some of the areas are blocked off The rooms are spacious and were clean but the staff at the front desk terrible I mean just bad customer service you know sometimes people really show that they are disinterested in a position they hold look at the appearance look at how they respond to you as though you're bothering them I don't know what the young lady name is but earlier this morning I had a conversation with her just a quick brief situation and it said a lot about who they have at the front desk she shouldn't be at the front desk she's a poor representation of what you guys are trying to do there and if you're trying to renovate and brandis is a new place you really need more friendly or people at the front desk."

"My room was very dirty, hair, sticky counter, trash still on the night stand, not a good experience at all."

"Property is very dated. Beds are older and not very comfortable. Room had a bad smell to it. Black mold around tub. Staff were very pleasant. "