Hotel dekat Perpustakaan Palace Green

"A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too."

"Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight."

"Well located hotel. Robert on reception was very helpful & knowledgeable. However, there were a number of things that annoyed me. No shower cap, no face washer, no rubbish bags in the bins. Different person's name on the welcome on the tv which couldn’t be changed. The bedding was uncomfortable, didn’t seem to fit very well. In the bar I tried to put my meal on my room but couldn’t because I hadn’t been asked for a credit card when I checked in. Was able to pay by cash even though on Expedia it...

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"Excellent stay with my son"

"Good free breakfast for all guests although we were charged extra by Expedia which was annoying. Dated decor in the rooms but clean bathroom. Our room was very cold and the heating only worked intermittently (we turned the radiator to full but it came on for about an hour one night and roasted us on the final night, two other nights had no heating at all). Parking was ok but we got the last available space on a couple of days after going out… I think you can park in the approach road for free...

"Room was clean and comfortable, staff were really friendly and helpful. The bar had a cosy, comfy friendly local feel about it. The only thing I can mention negatively is that Expedia has the walking time to Durham down incorrectly. I think they meant it is a 13 minute drive not a 13 minute walk. This was no fault of the place where we were staying. It still wasn't a problem though, there is a bus stop straight across the road and an uber cost under £10. We didn't have food there because we'd...

"Incredible value for money. One of the best places I ever stayed at! Thank you again for a wonderful stay."

"No heating on in the bedrooms. Cold during the night and not a pleasant sleep"

"Close to city centre, good free parking. Quiet and dog friendly. Very comfy bed, lots of hot water. All you need from a lower cost hotel. Chris"

"Didn’t use the spa for anything other than breakfast but the service and food were good"

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"Definitely not a 4 star property. It was decent but not great. It is the only place I've ever stayed where the wifi signal doesn't even reach the 2nd floor - we couldn't use it at all. The floor squeaked and creaked with every step. I understand that it's an older building but it wasn't ideal."

"Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. "

"The room was clean but had a bit of a musty odour"

"very good sleep and stay"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Very helpful staff. Lovely location. Perfect for what we needed."

"Parking was easy and convenient. It felt secure and well suited. The kitchen was well equipped with everything needed."