Hotel dekat Pheasant Lane Mall

"The room was clean and spacious. We thoroughly enjoyed our stay!"

"The building itself was beautiful like a castle. But the parking is so far away and the set up of the parking lot not good. There’s absolutely nothing here to see or do. You can’t even get a complementary cup of coffee.! The coffee maker in my room, someone opened coffee and poured it in the wrong slot and apparently nobody cleaned it out before we checked in?? When the heat just at 70 hit the room it smelt like something was burning? The table to sit at was so wobbly you couldn’t sit there and...

"Small and bare bones, but fantastic for crashing after a night at a nearby sporting event! Room was old, but everything was clean and well kept. Staff was pleasant and it was nearby plenty of restaurants for dinner."

"Foget about it"

"Dirty room. People outside front door entrance sitting on cement area smoking and drinking beer. Uncomfortable to go by them. Toilet leaked breakfast was a joke. Some muffins and coffee Staff was responsive to request for towels and pots to cook with and utensils."

"it did the job for the night but the room was dirty"

"I’m extremely disappointed with my stay at this hotel. The A/C in our room was completely broken, and the temperature stayed around 80 degrees the entire time, making it impossible to sleep comfortably. When we brought the issue to staff, manager Emily was dismissive, showed no empathy, and acted like it wasn’t a big deal. No real solution was offered. On top of that, the professionalism of the staff was lacking. Their appearance and overall attitude did not reflect the level of service you...

"So I needed to change my reservation, but I only gave 20 hours (vice 24 hours) notice--so they charged me for days I wasn't at the location (i.e, a Friday and Saturday night at the beginning of my stay). So I was forced to pay for two nights, that I wasn't in the hotel. Not happy about that, but it is what it is, So before I even arrived on Sunday, they charged the full amount??? I've traveled all over the world, never have I paid in advance, or better yet the full amount before I ever...

"Everything was great with my stay. Would t hesitate to stay again !"

"Breakfast was basic lacked a lot of varieties could have used some fruits. Etc…. Bed was comfortable room was clean would be back "

"I didn't use many amenities, aside from breakfast at Bistro. Overall I enjoyed my stay very much, but I wish it had complimentary breakfast."

"Great place"

"The staff were friendly and accommodating. The free breakfast coupons were right on time. They had a variety of breakfast options including cereal French toast waffle bacon sausage juice potatoes etc. the rooms were great and the gym area was excellent! They had a variety of different equipments available including strength training and cardio."

"Microwave and fridge outside my room unplugged I get renovation are in progress but why not say that on website only find out after checking into the room and no refunds even if you didn't create that issue."

"Ndnfn"

"The hotel was nice, not amazing. It was clean and breakfast was decent."

"Room was clean and wonderful staff. Great breakfast too"

"Safe, well lit and clean"

"Excellent stay. Check‑in was smooth, the room was well‑kept, and the service was consistently good."