Hotel dekat Pike of Stickle

"Staff were great. The valley had no water due to the drought. The staff took it in their stride. They were honest about the situation, provided bottled water and kept guests up to date with the situation which was resolved by the next morning. The room was clean, however the paintwork could do with being refreshed. Tea / coffee stains on the wall by the kettle. The bathroom taps were loose (we tightened them) and the toilet bowl could've used a good scrub below the waterline. However, the...

"スタッフはとても良かったです。 1号室の狭い部屋を予約したのは自分達の責任ですが、あまりにも狭すぎました。また、塩素？のような香りが強すぎて、ずっと窓を開けていましたが、香りに敏感な者にとっては、苦痛でした。シャワー、洗面台の排水が悪く水が流れにくく溢れそうになるまで、水が上がってきました。また、上の階の騒音が酷く、歩く音、トイレの音、シャワーの音が全てすごく響きました。洗面所のドアも壊れて閉まらなくなり、一晩開けっぱなしでした。流石に耐えかねて翌朝相談したら部屋を変更してくださいました。ご対応ありがとうございました。 朝食は美味しく、スタッフのお2人の対応は、とても良かったです。"

"Lovely, quiet and extremely clean hotel in the heart of Grasmere. Fantastic friendly staff. Excellent breakfast."

"Wonderfully authentic Lakeland Inn.Our stay was peaceful with so many opportunities for walks straight from the door.Limited options available for dinner, would have appreciated more choices.cooked breakfast was very good but some yoghurt, fruit would have been welcome.Selection of beers at the bar was very good.The staff work extremely hard but we thought an extra member of staff would have helped to reduce waiting times at dinner and breakfast"

"Clean room and nice staff and breakfast is super. They have parking but no toilet for customer in the lobby,"

"Parking was good and breakfast really nice."

"Fantastic location - super breakfast but bedroom was too hot this summer even though fans were provided."

"Jonathan was very welcoming. The lounge was a nice place to hang out with friends. Our bed was comfortable and the coffee service in the room went above the ordinary. Breakfast was delicious - make sure to order the prunes they’re amazing!"

"A wonderful old country house for an overnight stay. The staff were exceptional, from check-in, through evening meal, to check-out. Welcoming, friendly and professional. We had an excellent meal in The Grill. The view from our room was spectacular."

"Really characterful property with basic but nice clean rooms with amusingly uneven floors upstairs highlighting the age of the property. Excellent breakfast "

"Overall good"

"Great friendly staffs, good choice of breakfast Good location Room is small for a room with 2 medium size dogs and two adults Small table fan provided for warm weather but it was dusty and noisy when turned on It would be nice to have a mini fridge in the room"

"Close to town centre. Staff friendly and helpful. Delicious breakfast. Exceptionally clean"

"Great location and friendly staff"

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"The room and food were fanatastic. Unfortunately i fell ill and fhe staff were anazing. Thank you so much for your help and allowing us to check out late. Thank you."

"The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...