Search Hotels Near Polk City Refuge, Des Moines

"Breakfast not great, just average but all else was great"

"Great parking, excellent breakfast, wonderful service. "

"Room had a tiny bit of dust on the tables and there wasn't an extra box of Kleenex. No big deal, normally I would just go down and grab a box from the front desk, but it was midnight, so no big deal. Breakfast was average, but not bad."

"Location was particularly appealing because of the walking access to shopping, great restaurants and entertainment. Breakfast had something for everyone and the staff was extremely attentive. What more could you ask?"

"Loved our visit. We usually stay here when we go to Iowa, but our last visit was terrible. Unfriendly staff made sure we went somewhere else. I contacted corporate, and they said changes were being made at the property, so I thought we'd give it another shot. I'm glad we did. Friendly folks from the front desk to the housekeeping staff. Carpets and amenities are being updated. A+++ and we will stay there again!"

"I understand not everyone will have food allergies and can eat anything that is served at breakfast. I can’t. I was looking forward to a banana and some oatmeal but unfortunately the bananas were way past the ripe stage and had huge brown spots on them and the oatmeal was a watery soup. Gross. Ok well maybe just a tea, Nope not even a tea as the only type being offered was an expired lemon chamomile."

"U over charged my card not Expedia but the hotel it’s self"

"The room was very clean. I was surprised and disappointed. I hadn’t brought my slippers because I did not know it was a non-carpeted surface, which made it cooler to the person walking barefooted. The staff that I met was superb! Even the housekeeper made an effort to understand what I wanted and very kind about it. I received two tasks to make sure I knew to contact them if needed. That indeed was friendly and helpful. The breakfast was wonderful with lots of choices and healthy foods. My grandson loved pancake maker! Everything was very tasty."

"Breakfast was decent, variety from day to day would be improvement."