Hotel Ramah Hewan Peliharaan di Ponsanooth

"I had some issues with the cleanliness of the room. I raised them with staff on the front desk and they were fantastic. Fully engaging, very helpful - however the actual people responsible for the room cleaning were not and did not address anything. After nothing changed, the front desk staff moved me to a different room, and I had a good chat with and apology from the hotel manager. Overall, despite the issues with cleanliness, the hotel is well-run and it was a nice friendly place to stay....

"Lovely stay ! Very nice room"

"Good variety of drinks"

"I like the character and location of the property and the staff are doing the best that they can. The property is dated and in need of investment. The bedroom could have been a bit cleaner (hoovering the carpet which did not seem to happen during my stay) and the bedding did not fit the mattress. The staff were kind and helpful though some better manners from certain bar staff would have gone a long way. The food was great."

"The hotel looks a wee bit tired but the location is excellent. The views over the bay are stunning and you have direct access to the south west coastal path. There was a problem with our room but we were moved to another room. The room decor is lovely. Staff helpful and friendly"

"The room was spacious and well provided. The staff was friendly and helpful. The breakfast was very good offering a large choice of options. Dinner menu was also excellent and the food was fresh and well prepared."

"Loved the gardens and direct access to private beach. Dog friendly terrace garden rooms were of a standard rating in.my opinion. No soap replenished in dispensers for 2 days. Stain on bedding sheet. Dog pee stains visible in some public carpeted areas. Unmanned reception, need to ring a bell. The 'bridge dog friendly area' for meals is depressing and isolated, no bell in this area to indicate you need a service i.e. breakast. No background music. Lacking atmosphere. Tables are coffee tables,...